AVA: AI Productivity Assistant

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AVA is an AI Productivity Assistant that automates scheduling, booking, and customer service for businesses. It answers calls, texts, and emails 24/7, managing appointments and payments.

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At a glance

Pricing

Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is AVA: AI Productivity Assistant?

AVA is an AI Productivity Assistant designed to automate front desk operations and customer service for appointment-based businesses. It acts as an AI receptionist, handling calls, texts, and emails 24/7 to book appointments, manage calendars, process payments, and even run marketing campaigns. Key features include intelligent scheduling with Google Calendar sync, policy-aware cancellations, and multi-location support. AVA also offers customer management tools like automated reminders, post-appointment follow-ups, and digital waivers. For business growth, it provides targeted campaigns to fill empty slots, owner SMS commands for on-the-go management, and growth insights. The tool learns from interactions, escalating complex queries to the owner and improving its responses over time.

Best used for

Ideal for appointment-based businesses who need to automate their front desk, manage customer communications 24/7, and reduce missed bookings. Especially valuable for spas, salons, medical offices, and fitness studios looking to streamline operations and grow revenue.

Common actions

automate scheduling

manage customer service

reduce no-shows

fill appointments

handle bookings

productivity

Capabilities

Key features

24/7 call/text/email answering
Intelligent scheduling
Google Calendar sync
Automated customer reminders
Digital waivers
Targeted marketing campaigns
Owner SMS commands

Target Audience

small business ownertherapisthairstylistfitness coach

Integrations

google-calendarstripetwilio

Pricing & Plans

Paid

Freemium

FAQs

What types of businesses can benefit most from AVA?

AVA excels with appointment-based businesses such as spas, salons, restaurants, medical offices, dental practices, fitness studios, and wellness centers. Any business that relies on bookings or reservations can leverage AVA's intelligent scheduling and customer service automation.

How quickly can AVA be set up for my business?

Getting started with AVA is very fast, with most businesses being operational within minutes. The setup involves a quick conversational onboarding to tell AVA about your business, then configuring services and staff through the dashboard at your own pace.

What happens if AVA cannot answer a customer's question?

If AVA encounters a question it doesn't know, it gracefully escalates the query to you via text. You can then reply with the answer, which AVA passes to the customer. Crucially, AVA learns from your response to handle similar questions independently in the future.

Does AVA integrate with Google Calendar?

Yes, AVA offers bidirectional synchronization with Google Calendar. When AVA books an appointment, it instantly appears in your Google Calendar. Conversely, any events or blocked times you add to Google Calendar are automatically recognized by AVA, preventing double-bookings.

Can AVA handle group classes and events?

Absolutely. AVA is capable of managing group class capacity, tracking enrollments, and handling individual cancellations within a group. It also supports recurring series and private invite-only events, making it versatile for various group activities.

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