Shypd.aiThe largest open index of AI toolsCanny is a customer feedback management tool that centralizes product feedback to uncover insights and inform roadmap decisions. It helps teams prioritize feature requests and communicate product updates effectively.
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About
Canny is a comprehensive customer feedback management platform designed to help businesses collect, organize, and prioritize product feedback. It enables teams to gather insights from various sources, including public boards, in-app widgets, and integrations with tools like Intercom and Zendesk. The platform offers AI-powered features such as Feedback Discovery to automatically capture and deduplicate feedback, Smart Replies to gather more details, and Comment Summaries to quickly understand core themes. Canny assists in analyzing feedback by connecting customer data, segmenting users, and clarifying use cases. It also facilitates roadmap planning, allowing users to create public or private roadmaps and integrate with project management tools like Jira. Additionally, Canny supports publishing changelogs to keep users informed and engaged, ultimately helping teams build better products based on customer needs.
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Freemium · Paid
Freemium
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