Chatling

Chatling is an AI chatbot platform that deploys AI agents for customer service across web, WhatsApp, and Instagram. It offers instant human handoff, supports 80+ languages, and requires no code for setup.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is Chatling?

Chatling is an AI customer service platform designed to deploy intelligent AI agents across various channels including websites, WhatsApp, and Instagram. It specializes in resolving customer questions instantly and efficiently, with a seamless human handoff feature for complex issues, ensuring full context is provided to agents. The platform supports over 80 languages, enabling global customer support, and requires no coding for deployment. Chatling also helps in lead generation by capturing leads, answering product questions, and qualifying prospects automatically. Its AI knowledge base auto-syncs with websites, documents, and help centers to ensure responses are always up-to-date, and it offers features like live chat, analytics, and customer satisfaction surveys.

Best used for

Ideal for businesses and teams who need to automate customer support, qualify leads, and provide instant, multilingual assistance across web, WhatsApp, and Instagram. Especially valuable for reducing support tickets and ensuring customers receive fast, accurate responses even outside business hours.

Common actions

automate customer support

deploy AI chatbots

manage customer inquiries

generate sales leads

provide multilingual support

AI chatbotsDocumentationapi docsLead GenerationCustomer SupportblogintegrationsE-commercePricingResources

Capabilities

Key features

Omnichannel AI agents
Seamless human handoff
80+ languages support
Auto-sync AI knowledge
Lead capture/qualification
Live chat functionality
Customer satisfaction surveys

Target Audience

customer support managerssmall business ownerse-commerce managersmarketing teams

Integrations

google-sheetscal.comzapierzendeskzohohubspot

Pricing & Plans

Freemium · Paid

Basic

FAQs

What channels can Chatling AI agents be deployed on?

Chatling AI agents can be deployed across your website, WhatsApp, and Instagram. This allows for unified customer support and conversation management from a single inbox, ensuring consistent service across popular platforms.

Does Chatling offer a free plan?

Yes, Chatling offers a Free plan that includes live chat, unlimited chats, 100 AI credits, 1 seat, 2 chatbots, and 500,000 knowledge base characters. No credit card is required to get started with the free tier.

How does Chatling handle conversations that the AI cannot resolve?

Chatling features a seamless human handoff mechanism. When the AI cannot resolve an issue, conversations are instantly transferred to your team. The AI provides a summary of the conversation, giving your team full context to jump in immediately.

Can Chatling support multiple languages?

Yes, Chatling's AI agent understands and replies in over 80 languages. This feature helps businesses support customers globally, ensuring effective communication regardless of the customer's native language.

What AI models does Chatling use?

Chatling allows users to switch between leading AI models to balance accuracy, speed, and cost. The Free plan offers GPT 5.1, GPT-4.1, GPT-4o, and GPT-4o mini. Higher tiers provide access to over 25 models, including Grok, DeepSeek, Mistral, Gemini, and Claude variants.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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