How is Clarm different from traditional chatbots like Drift or Intercom?
Traditional chatbots route conversations to humans, limiting their speed. Clarm's AI handles conversations end-to-end, answering questions, detecting buyer intent, and routing autonomously across web chat, Slack, Discord, GitHub, and email, without requiring playbooks or per-seat pricing.
Does Clarm work for non-technical products or specific industries?
Yes, Clarm works for any B2B company with inbound traffic, including SaaS, healthcare, financial services, and professional services. The AI learns your product, pricing, and documentation regardless of industry, with the qualification and routing engine being industry-agnostic.
What are Clarm's security and compliance standards?
Clarm is SOC 2 Type II and HIPAA compliant. It never trains on your data, ensuring your conversations, leads, and customer information remain private. For strict data requirements, on-premises deployment is available, so data never leaves your infrastructure.
How does Clarm's pricing work, and is there a free option?
Clarm offers a free tier for $0/month, including 10 conversations and one agent. The Growth plan is $200/month for 1,000 conversations, with additional conversations at $0.85 each. Enterprise plans are custom, and you only pay for conversations that actually happen.
How quickly can I set up Clarm for my business?
The self-serve setup path takes about 10 seconds. You can drop in your email, get your workspace, and start with the free tier immediately. Channels like Slack, Discord, and email can be connected as you integrate them.