CX Assist

CX Assist is an AI email assistant that provides personalized, AI-powered email responses and inbox management for Gmail and Outlook. It helps users save hours weekly by automating replies and organizing inboxes.

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At a glance

Pricing

Freemium · Paid · Enterprise

Free tier

Yes

API

Skill level

Non-technical

About

What is CX Assist?

CX Assist is an AI email replier and inbox assistant designed for Gmail and Outlook, helping users manage their email communications efficiently. It offers personalized, AI-powered email responses, allowing users to draft replies in their own voice or auto-send them based on preferences. Key features include an email queue to track processed emails, AI training to customize response style, and smart inbox management that categorizes emails and filters out spam. The platform integrates with popular tools like Slack, HubSpot, Stripe, and Shopify, providing real-time alerts, contact syncing, and customer context. CX Assist aims to streamline email workflows, reduce response times, and enhance productivity for individuals and teams, with a quick setup process and a 14-day free trial available.

Best used for

Ideal for solo founders, sales reps, and customer support teams who need to automate email responses, organize their inboxes, and integrate email management with their existing business tools. Especially valuable for maintaining consistent communication and saving time on repetitive email tasks.

Common actions

automate email replies

manage inbox

draft emails

organize communications

integrate business tools

Capabilities

Key features

AI email drafting
Auto-send replies
Email queue tracking
Smart inbox categorization
Custom persona training
Integrations (Slack, HubSpot)
Email translation

Target Audience

startup foundersales repcustomer supportfreelancer

Integrations

slackhubspotstripeshopifyzapiermake

Pricing & Plans

Freemium · Paid · Enterprise

Not publicly disclosed. Check cxassist.io for current pricing.

FAQs

What email platforms does CX Assist support?

CX Assist supports Gmail, Outlook, and IMAP accounts. You can connect your email account with a single click, and the setup process takes less than 60 seconds to get started with AI-powered email management.

Can CX Assist automatically send replies without my approval?

By default, CX Assist operates in Draft mode, preparing replies for your review before sending. On the Pro plan and above, you can enable Auto-send for specific labels or personas, giving you full control over which emails are sent automatically.

What integrations are available with CX Assist?

On the Pro plan and above, CX Assist integrates with Slack for real-time alerts, HubSpot for syncing contacts and notes, and Stripe, Shopify, and Instantly for customer context. It also supports webhooks for Zapier, Make, or custom systems.

How does CX Assist ensure the accuracy of AI-generated replies?

CX Assist uses advanced AI models combined with your custom training data to generate replies that match your voice and tone. Providing more context, such as FAQs or past emails, improves accuracy. Starting in Draft mode is recommended for review and approval.

Is my data secure with CX Assist?

Yes, CX Assist prioritizes security. Your data is encrypted in transit and at rest. It uses industry-standard OAuth 2.0 for email connections, meaning your email password is never stored. The service is SOC 2 compliant and GDPR-ready.

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