Feedem

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Feedem is a Customer Support & CX tool that provides a QR-based anonymous feedback platform for physical spaces. It allows visitors to share feedback instantly by scanning a QR code.

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At a glance

Pricing

Likely Free

Free tier

Yes

API

Skill level

Non-technical

Product Hunt

About

What is Feedem?

Feedem offers a QR-based anonymous feedback platform designed for physical spaces. It enables visitors to provide instant feedback by simply scanning a QR code, eliminating the need for sign-ups. The platform features a real-time dashboard that helps teams identify issues, track trends, and enhance customer experiences proactively, preventing negative reviews from appearing on public platforms. This system is ideal for businesses looking to gather direct, unfiltered insights from their customers in a convenient and efficient manner, allowing for quick responses and continuous improvement.

Best used for

Ideal for small business owners and product managers who need to gather instant, anonymous feedback, monitor customer experience trends, and proactively address issues. Especially valuable for physical spaces looking to improve services before negative reviews impact their public reputation.

Common actions

collect feedback

monitor customer experience

track trends

identify issues

SaaScustomer communicationanalytics

Capabilities

Key features

QR-based feedback
Anonymous submissions
Real-time dashboard
Track trends
Identify issues

Target Audience

small business ownerproduct manager

Integrations

Not yet documented

Pricing & Plans

Likely Free

Not publicly disclosed. Check feedem.vercel.app for current pricing.

FAQs

Is there a cost associated with using Feedem, or is it completely free?

Feedem is likely offered as a free service, especially for basic usage. However, specific details on potential premium features or usage limits that might incur costs are not provided and would require checking their official pricing page.

How does Feedem ensure the anonymity of feedback submissions?

Feedem ensures anonymity by not requiring any personal information or sign-ups from users when they submit feedback via QR code. This encourages honest, unfiltered responses without fear of identification.

Can Feedem integrate with existing customer relationship management (CRM) systems or other business tools?

The description does not specify direct integrations with CRM systems. Feedem primarily focuses on its real-time dashboard for feedback analysis. Any integration capabilities would need to be confirmed with the provider.

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AI Chatbots Voice & Call Center Email & Chat Support Community Management Customer Success Multilingual Support

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