Shypd.aiThe largest open index of AI toolsFeelingstream is a Customer Support & CX tool that provides conversational analytics and real-time agent assist. It helps businesses gain customer insights, automate tasks, and improve service quality.
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About
Feelingstream is a comprehensive conversational AI analytics platform designed for contact centers and sales teams in large B2C companies, particularly in industries like telecom, banking, insurance, utilities, and logistics. It leverages AI to analyze customer interactions across calls, chats, and emails, providing valuable insights into customer behavior and agent performance. The platform offers real-time agent assist, guiding agents during live conversations with context-aware suggestions and information. Key features include automated transcription, topic detection, performance evaluation, and automatic summaries, enabling organizations to analyze 100% of interactions, improve sales conversion rates, reduce avoidable customer contact, and enhance overall service quality.
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Likely Not Free
Not publicly disclosed. Check feelingstream.com for current pricing.
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