About
What is Fireflies?
Fireflies is an AI assistant designed to enhance meeting productivity by automatically transcribing, summarizing, and analyzing team conversations. It integrates seamlessly with popular video conferencing platforms, dialers, and CRMs, capturing discussions from live meetings, audio, and video files. Key features include highly accurate transcription in over 100 languages, speaker recognition, and comprehensive AI summaries with bullet points and action items. The tool offers AI-powered search to recall specific moments from past conversations and 'AskFred' for real-time answers during meetings. Fireflies also provides conversation intelligence with analytics like speaker talk-time and sentiment analysis, helping teams drive insights and manage tasks, contacts, and knowledge in one place. It supports enterprise-grade security with SOC 2 Type II, GDPR, and HIPAA compliance, ensuring data privacy and control.
Best used for
Ideal for sales reps who need to automatically capture and summarize client calls, recruiters who want to analyze candidate interviews, and product managers who need to extract insights from user research. Especially valuable for teams seeking to improve meeting efficiency, ensure accountability, and gain deeper understanding from their conversations.
Common actions
knowledge managementbusiness efficiencyVirtual meetingsproductivity toolaction item trackingAI summarizationcollaborationmeeting transcription
Capabilities
Key features
- Meeting transcription
- AI summaries
- Speaker recognition
- AI-powered search
- Conversation intelligence
- Real-time assistance
- Multi-language support
Target Audience
sales reprecruiterproduct managermarketer
Integrations
zoomgoogle-meetmicrosoft-teamsslacksalesforcehubspotpipedrivezendesk+ 9 more
Pricing & Plans
Freemium · Paid · Enterprise
FAQs
What is the transcription accuracy of Fireflies?
Fireflies boasts an industry-leading transcription accuracy of 95%. It also supports transcription in over 100 languages and includes speaker recognition to differentiate between participants in meetings and audio files.
Does Fireflies offer real-time assistance during meetings?
Yes, Fireflies features 'Live Assist' which can provide real-time suggestions, coaching, and answers during your meetings. Additionally, 'AskFred' allows you to ask questions about your meetings and get answers.
Is Fireflies compliant with data security and privacy standards?
Fireflies is SOC 2 Type II, GDPR, and HIPAA compliant. It offers enterprise-grade security features including zero data retention, private storage options, and ensures customers maintain full control and ownership of their data.
Can Fireflies integrate with my existing CRM and project management tools?
Yes, Fireflies integrates with over 5 CRM platforms to auto-fill notes and call logs, and more than 9 project management tools to automatically create tasks after meetings. It also connects with ATS and collaboration apps like Slack.
What are the limitations of the Free plan?
The Free plan offers unlimited transcription and 800 minutes of storage per seat. However, it provides limited AI summaries compared to the paid plans, which offer unlimited AI summaries and more storage.
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