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Firsthand is an AI Agents & Automation tool that provides AI-powered Brand Agents for marketers and publishers. It helps engage consumers with brand knowledge and dynamically delivers information where consumers need it.
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Firsthand is an AI-powered Brand Agent platform designed for marketers and publishers to engage consumers effectively. The platform allows brands to create their own AI agents that dynamically deliver knowledge to consumers in real-time, across various touchpoints including websites and paid media. It aims to shorten the path from interest to action by proactively surfacing relevant content and guiding consumers. Firsthand also provides rich transcripts of interactions, offering insights into customer behavior and decision-making. With its Lakebed™ solution, the platform ensures brands maintain control over their voice, knowledge, and data, enabling secure and collaborative data sharing while maintaining brand integrity.
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