LazyChat

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LazyChat is a Customer Support & CX tool that automates sales and customer replies across Facebook, Instagram, and WhatsApp. It acts as an AI sales agent, handling orders and closing sales 24/7.

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At a glance

Pricing

Paid

Free tier

API

Skill level

Non-technical

About

What is LazyChat?

LazyChat is an AI sales agent designed to automate customer interactions, manage orders, and close sales across popular social media platforms like Facebook, Instagram, and WhatsApp. It helps businesses avoid losing sales due to missed messages and late replies by providing instant, 24/7 customer support. Key features include image recognition to identify products, multi-lingual support for natural conversations, and complaint handling to sort critical chats. LazyChat consolidates all messages into an 'All in One Inbox' dashboard, accessible via web and mobile apps, allowing businesses to streamline their customer service and focus on growth.

Best used for

Ideal for e-commerce businesses and online sellers who need to automate customer replies, manage orders, and close sales across multiple social media platforms. Especially valuable for those looking to provide 24/7 support and streamline their customer communication without a large support team.

Common actions

automate customer service

manage social media messages

process sales orders

handle customer complaints

provide instant replies

Capabilities

Key features

AI sales agent
Image recognition
Multi-lingual support
Complaint handling
All-in-one inbox
Social platform integration
Mobile app support

Target Audience

small business ownerse-commerce managerscustomer service teamssales teams

Integrations

facebookinstagramwhatsappshopifywoocommerce

Pricing & Plans

Paid · Starting at USD 39.00

Starts at $39/mo.

FAQs

Which social media platforms does LazyChat integrate with?

LazyChat seamlessly integrates with Facebook, Instagram, and WhatsApp, pulling all your messages into a single dashboard. This allows you to manage customer interactions across these popular platforms from one centralized location.

Does LazyChat offer a mobile application for managing chats?

Yes, LazyChat provides a mobile app available on both the App Store and Play Store. This allows users to manage customer chats, track orders, and check analytics conveniently from anywhere, ensuring continuous business operation.

How does LazyChat handle product image recognition?

LazyChat features unique AI image recognition capabilities, allowing it to identify products from customer-sent images. It can then reply with the exact item, price, and available options, streamlining the sales process and improving customer experience.

Are there any limits on the number of messages I can send with LazyChat?

Yes, LazyChat plans include a monthly message quota. Only AI replies (both direct and suggestive) and comment automation messages count towards this limit. Additional message packs can be purchased if you exceed your plan's allowance.

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Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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