LimeChat

LimeChat provides enterprise-grade AI agents for growth and support, maximizing marketing ROI and delivering 24/7 human-like customer service. It automates queries, drives purchases, and engages customers via chat, voice, and WhatsApp.

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At a glance

Pricing

Custom

Free tier

API

Skill level

Mixed

About

What is LimeChat?

LimeChat offers enterprise-grade AI agents designed to boost marketing ROI, nurture leads at scale, and provide 24/7 human-like customer support. The platform features custom-built AI solutions that automate customer queries, drive purchases, and engage customers across chat, voice, and WhatsApp. Key offerings include Growth AI Agents for lead engagement, personalized customer journeys, and in-chat checkouts, alongside Support AI Agents that handle complex queries with multi-LLM architecture and deliver high-quality support at reduced costs. Built for the Indian market, LimeChat is affordable, multilingual, and scalable, with industry-specific AI models and integrations. It also provides an AI Suite for Growth & Automation, including a Voice AI Agent on WhatsApp, an Agentic Bot Builder, and AI-Powered CRM.

Best used for

Ideal for D2C brands and digital-first enterprises who need to automate customer support, drive sales through conversational commerce, and optimize marketing campaigns on WhatsApp. Especially valuable for businesses operating in India requiring multilingual support and scalable AI solutions.

Common actions

automate customer support

generate sales leads

manage customer relationships

create marketing campaigns

reduce customer service costs

Capabilities

Key features

Growth AI Agent
Support AI Agent
Voice AI Agent
Multi-LLM Architecture
AI-Powered CRM
Visual Workflow Builder
WhatsApp Commerce Bot

Target Audience

e-commerce businessescustomer support managersmarketing managerssales teams

Integrations

shopifywoocommerce

Pricing & Plans

Custom

Not publicly disclosed. Check limechat.ai for current pricing.

FAQs

How is LimeChat's pricing structured?

Pricing is based on your chosen suite (Marketing or Support), conversation volume, and AI automation tier. Add-ons are also available. Meta charges per conversation on the WhatsApp Business API are separate and vary by country and use case.

What AI automation tiers does LimeChat offer?

LimeChat offers Tier 2, Tier 3, and Tier 4 AI automation options. These tiers cater to varying business complexities, from simple conversational flows to advanced LLM + SOP-powered AI agents capable of handling intricate customer interactions.

Does LimeChat support multilingual interactions?

Yes, LimeChat supports over 20 Indian languages with native fluency and translation fallback options. This feature is crucial for businesses operating in India to connect with a diverse customer base effectively and inclusively.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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