Lissn is a communication tool that adds a voice and video contact widget to your website. It captures intent-rich messages and converts them into searchable transcripts, making communications more human and efficient.
Lissn transforms website communication by replacing traditional forms with an interactive voice and video contact widget. This tool allows visitors to leave messages, which are then converted into instant, accurate, and multilingual AI transcripts. It's designed to enhance customer engagement, provide richer insights, and streamline communication processes for businesses. Key features include guided prompts to ensure relevant messages, a team inbox for managing and replying to messages, and analytics for tracking performance. Lissn aims to improve conversion rates, offer better accessibility for diverse users, and foster stronger engagement through humanized interactions. It integrates easily with any website via a lightweight script and supports mobile browsers.
Best used for
Ideal for sales reps and marketers who need to capture richer customer insights, improve conversion rates, and streamline communication. Especially valuable for businesses looking to enhance accessibility for seniors and mobile users, and to humanize their online interactions.
Common actions
capture voice messages
record video messages
transcribe customer feedback
manage customer inquiries
improve website engagement
artificial intelligenceSaaScustomer communication
Capabilities
Key features
Voice/video contact widget
AI transcript generation
Guided message prompts
Team inbox management
Multilingual transcripts
Website embed script
Analytics dashboard
Target Audience
sales repmarketer
Integrations
Not yet documented
Pricing & Plans
Freemium · Paid · Enterprise
Not publicly disclosed. Check lissn.to for current pricing.
FAQs
How does Lissn improve conversion rates compared to traditional forms?
Lissn improves conversion by making it easier for visitors to communicate. Talking is often simpler than typing, especially for mobile and senior users, leading to higher completion rates for inquiries and feedback. This reduces drop-offs associated with long or complex text forms.
What kind of customization options are available for the Lissn widget?
Customization options include tailoring the button design, colors, and script prompts to match your brand. These features are available starting with the Professional plan ($49/month), with higher plans offering even more advanced customization capabilities for a seamless brand experience.
Does Lissn offer multilingual support for transcripts?
Yes, Lissn provides instant and accurate AI transcripts in multiple languages. This feature allows businesses to understand inquiries from a diverse customer base, facilitating better communication and support across different linguistic backgrounds.
Is Lissn compatible with popular website platforms like WordPress or Shopify?
Yes, Lissn is compatible with any website platform that allows embedding a small script, including WordPress, Shopify, Wix, and Squarespace. No specific plugins are required, making it easy to integrate into your existing website infrastructure.
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