LocalBoss

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Cinquo (formerly LocalBoss) is a customer support & CX tool that helps businesses manage Google reviews. It enables tracking, requesting, and responding to reviews using AI suggestions and customizable templates.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is LocalBoss?

Cinquo, previously known as LocalBoss, is a comprehensive platform designed for local business owners to manage their Google reviews effectively. It offers robust features for monitoring and analyzing review trends, including true rating calculations and insights into how many reviews are needed to improve a rating. The tool simplifies the process of soliciting new reviews through QR codes, WhatsApp, email, and social media links. Users can respond to reviews rapidly using AI-powered suggestions and customizable templates, ensuring a consistent brand voice. Cinquo also supports multi-location management, allowing businesses to oversee all their Google Business Profiles from a single dashboard, enhancing productivity and reputation management.

Best used for

Ideal for small business owners who need to efficiently track Google reviews, generate more positive feedback, and respond to customer comments quickly. Especially valuable for those managing multiple locations and aiming to boost their overall Google rating and online presence.

Common actions

manage Google reviews

improve online reputation

generate customer feedback

respond to reviews

analyze review performance

Google reviewsaibusiness profilecustomer feedbackreview managementonline presencereputation managementLocal SEO

Capabilities

Key features

Track Google reviews
AI reply suggestions
Customizable reply templates
Request new reviews
Multi-location management
Review performance analytics
Share reviews on social media

Target Audience

small business owner

Integrations

Not yet documented

Pricing & Plans

Freemium · Paid

Free

FAQs

What is the relationship between Cinquo and LocalBoss?

Cinquo is the new name for LocalBoss, effective January 2026. The product, team, and mission remain the same, focusing on Google review management for both single and multi-location businesses. It's a rebrand to better reflect the tool's capabilities.

How does Cinquo help improve my Google rating?

Cinquo helps by monitoring your true rating, analyzing review trends, and showing how many 5-star reviews you need for the next rating upgrade. It also provides tools to easily request new reviews and respond to existing ones efficiently, all contributing to a better rating.

Can Cinquo manage reviews for multiple business locations?

Yes, Cinquo is designed for both independent businesses and chains. It allows you to manage all your locations and delegated users from a single dashboard, eliminating the need to switch profiles in Google Maps and boosting productivity.

How does Cinquo's pricing work?

Unlike many tools that charge per location, Cinquo's pricing is based on your total review volume. This ensures fair scaling with the size of your business. A free plan is available, with paid plans starting from €4.99/month.

Does Cinquo replace Google Business Profile for review management?

No, Cinquo supercharges Google Business Profile. While you can reply in Google Maps, Cinquo offers advanced features like true rating display, AI reply suggestions, custom templates, multilingual support, and team access control, turning replies into a strategic advantage.

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