Lumro

Lumro is a Customer Support & CX tool that creates 24/7 AI agents for sales and support. These agents handle customer chats, perform actions, close sales, and provide instant help across various channels.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is Lumro?

Lumro helps businesses create, manage, and deploy intelligent AI agents for sales and support. These agents are designed to handle customer chats, perform actions like booking appointments or processing payments, and close sales, providing 24/7 assistance across web, WhatsApp, Instagram, Facebook, email, and phone. Lumro's AI agents can answer FAQs, collect leads, manage support tickets, and integrate with existing tools like CRMs, payment systems, and scheduling apps. The platform trains agents on a business's specific data, ensuring personalized and brand-aligned interactions, and offers detailed reports and analytics for performance insights.

Best used for

Ideal for businesses of all sizes, including e-commerce, SaaS, healthcare, and finance, who need to automate customer support, enhance sales engagement, and streamline operational tasks. Especially valuable for companies looking to provide 24/7, human-like customer experiences across multiple communication channels.

Common actions

automate customer support

generate sales leads

manage customer interactions

streamline business processes

provide instant assistance

Capabilities

Key features

24/7 AI agents
Multi-channel deployment
Integrate business tools
Process payments
Capture leads
Schedule appointments
Generate support tickets

Target Audience

small business ownerscustomer support managerssales managerse-commerce businesses

Integrations

shopifyzapierstripegoogle-sheetscalendlyhubspotcal-comzendesk

Pricing & Plans

Freemium · Paid

Free plan available. Check www.lumro.co for current pricing.

FAQs

What channels can Lumro AI agents operate on?

Lumro AI agents can be deployed across various channels including your website, email, WhatsApp, Instagram, Facebook, and phone. This allows them to answer questions, take actions, and support customers wherever they reach out, ensuring comprehensive coverage.

Can Lumro AI agents integrate with my existing business tools?

Yes, Lumro agents can integrate with a wide range of tools you already use, such as CRMs (HubSpot), payment systems (Stripe), e-commerce platforms (Shopify), and scheduling apps (Calendly, Cal.com). This enhances their capabilities and streamlines your workflows.

What kind of actions can Lumro AI agents perform?

Beyond answering questions, Lumro AI agents can perform real actions like processing secure payments, capturing leads and storing them in your CRM, scheduling appointments, creating support tickets, sharing product details, and executing custom business workflows such as refunds or approvals.

Does Lumro offer a free plan for testing?

Yes, Lumro provides a free plan perfect for testing, which includes 100 messages per month, 1 AI agent with 500KB memory, and website embedding. This allows users to experience basic AI models and functionalities before committing to a paid plan.

How does Lumro ensure the security and privacy of my data?

Lumro prioritizes security and compliance with global privacy standards. All data is encrypted at rest and in transit using industry-standard algorithms. Importantly, your data is never used to train external models, and all integrations are secure and authenticated.

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Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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