Mindy Support

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Mindy Support is a Customer Support & CX tool that provides generative AI, customer service, and data annotation services. They offer multilingual support and are a trusted partner for Fortune 500 companies.

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At a glance

Pricing

Custom

Free tier

API

Skill level

Technical

About

What is Mindy Support?

Mindy Support is a global provider of comprehensive data preparation, data annotation, and customer service solutions, catering to enterprise AI/ML teams. With over ten years of experience, they empower companies worldwide by delivering high-quality datasets, expert-driven model training, and scalable AI support. Their services include data collection, data annotation (image, text, 3D point, audio, video), data processing, AI consultancy, and LLM services such as multilingual LLM and LLM training. Mindy Support also offers BPO services like customer service, technical support, and social media support, with a strong focus on quality and data security, operating with an in-house team rather than crowdsourcing.

Best used for

Ideal for data scientists and product managers who need to scale data annotation projects, manage multilingual customer support, and develop custom LLM solutions. Especially valuable for enterprises requiring high-quality, secure, and expert-driven AI data infrastructure and BPO services.

Common actions

annotate data

provide customer support

train LLMs

collect data

ensure data quality

Capabilities

Key features

Data annotation
Customer service
Generative AI
Multilingual support
LLM training
Data collection
Quality assurance

Target Audience

data scientistproduct managerstartup foundersmall business owner

Integrations

Not yet documented

Pricing & Plans

Custom

Not publicly disclosed. Check mindy-support.com for current pricing.

FAQs

What types of data annotation services does Mindy Support offer?

Mindy Support provides comprehensive data annotation services including image annotation, text annotation, speech recognition, video annotation, and 3D point cloud annotation. They tailor tools and solutions to specific project needs.

Does Mindy Support offer a free trial for their services?

Yes, Mindy Support offers a free trial. They understand the importance of checking the quality of deliverables before committing to longer terms, allowing clients to evaluate their services firsthand.

What languages does Mindy Support support for customer care services?

Mindy Support provides multilingual customer support in over 15 languages, including English, German, French, Spanish, Italian, Polish, Russian, and Chinese, enabling businesses to serve a global customer base.

Where are Mindy Support's operational centers and offices located?

Mindy Support has operational centers in India, Bulgaria, and Ukraine, with cloud resources in Germany, Finland, and the USA. Their headquarters are in Cyprus, with additional offices in Poland, Romania, and the Netherlands.

Does Mindy Support use crowdsourcing for its projects?

No, Mindy Support does not use crowdsourcing. They operate with an in-house team to ensure quality, data security, and accountability, constantly improving processes and staff education.

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AI Chatbots Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success

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