Moshi

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Moshi is a conversational AI sales agent that transforms ad clicks into automated DM conversations. It qualifies leads, recommends products, and recovers abandoned carts while integrating with existing sales and marketing tools.

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At a glance

Pricing

Freemium · Usage-based

Free tier

Yes

API

Skill level

Mixed

About

What is Moshi?

Moshi is an AI-powered conversational sales agent designed to optimize ad performance by turning clicks into direct message conversations. Instead of directing customers to a landing page, Moshi engages them in chat, automatically qualifying leads, recommending products, handling objections, and guiding them to purchase. This tool integrates with Instagram DMs, iMessage, and RCS, and connects with platforms like Shopify, Klaviyo, HubSpot, and Meta to enrich customer profiles and track attribution. Moshi also features cart recovery via DM, ensuring abandoned carts are followed up on, and provides full attribution tracking and analytics to measure performance.

Best used for

Ideal for businesses and marketers who need to convert ad clicks into sales conversations, recover abandoned carts, and enrich customer data. Especially valuable for those running Instagram ads and seeking to automate their sales funnel directly within messaging platforms like Instagram DMs, iMessage, and RCS.

Common actions

automate sales conversations

recover abandoned carts

enrich customer profiles

track ad attribution

convert ad clicks

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Capabilities

Key features

Automated DM sales conversations
Cart recovery via DM
First-party data collection
Customer profile enrichment
Full attribution tracking
iMessage and RCS extension

Target Audience

e-commerce businessesdigital marketerssales teamscustomer support managers

Integrations

instagramshopifyklaviyohubspotmetaslack

Pricing & Plans

Freemium · Usage-based

Advanced Plan

FAQs

How does Moshi convert ad clicks into sales?

When a customer clicks your Instagram ad, Moshi opens a DM conversation instead of a landing page. The AI agent then qualifies the lead, recommends products, handles objections, and guides the customer to purchase, all automatically.

What is considered a conversion event for Moshi's pricing?

A conversion event is defined as a customer completing a purchase that Moshi directly helped drive. Moshi tracks the entire attribution path from the initial ad click through the DM conversation to the final purchase.

What is the pricing structure for Moshi?

Moshi offers a free tier that includes the first 100 attributed conversions per month at no cost. The Pro tier involves a fixed monthly rate plus a 0-5% performance fee on attributed conversions, meaning you only pay when Moshi generates revenue.

Which messaging platforms does Moshi support?

Moshi primarily integrates with Instagram DMs, allowing for automated conversations directly within the platform. It also extends its capabilities to iMessage and RCS channels, providing broader reach for conversational sales.

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