Nedzo AI

Nedzo AI is an AI customer engagement platform that deploys AI agents to resolve customer conversations across voice, chat, SMS, and email. It boasts over 15M conversations resolved with a 65%+ resolution rate.

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At a glance

Pricing

Freemium · Usage-based · Enterprise

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Nedzo AI?

Nedzo AI is a comprehensive AI customer engagement platform designed to automate customer conversations across multiple channels including voice, chat, SMS, and email. It enables businesses to deploy production-grade AI agents rapidly using no-code tools, scaling to millions of conversations. The platform integrates with existing CRMs and tools, allowing for configuration with brand voice, business rules, and escalation logic. Nedzo AI provides real-time analytics to track resolution rates, CSAT, and ROI, facilitating continuous optimization through conversation analytics and AI-driven insights. It supports leading LLMs from OpenAI, Anthropic, and Google, offering flexibility in AI model selection. Nedzo is built for enterprise-grade reliability, security, and control, offering SOC 2 compliance, HIPAA support, and GDPR readiness.

Best used for

Ideal for businesses and enterprises who need to automate customer support, scale customer engagement across voice, chat, SMS, and email, and integrate AI agents with existing CRM systems. Especially valuable for reducing operational costs and improving customer satisfaction through consistent, 24/7 AI-driven interactions.

Common actions

automate customer service

deploy AI agents

manage customer engagement

integrate CRM

analyze conversations

Capabilities

Key features

AI voice agents
AI chat agents
Multi-channel support
CRM integration
Real-time analytics
Enterprise security
No-code agent builder

Target Audience

customer service managersbusiness ownersoperations managersit managers

Integrations

zapiercal.comgohighlevel

Pricing & Plans

Freemium · Usage-based · Enterprise

Not publicly disclosed. Check nedzo.ai for current pricing.

FAQs

How does Nedzo AI's Pay As You Go pricing work?

Nedzo AI's Pay As You Go model bills you per minute for voice calls or per message for chat, based on your chosen AI model. There are no monthly fees or commitments, and you start with $10 in free credits. Usage is tracked in real-time.

What AI models does Nedzo AI support?

Nedzo AI supports leading LLMs including OpenAI (GPT 5.2, GPT 4.1, GPT 4o, GPT 4o Mini), Anthropic (Claude 4.6 Sonnet, Claude 4.5 Haiku), and Google (Gemini 3.0 Flash, Gemini 2.5 Flash Lite). You can select and switch models within the platform.

Is Nedzo AI compliant with security and privacy standards?

Yes, Nedzo AI includes built-in safety guardrails and GDPR readiness on all plans. HIPAA compliance, SOC 2, custom BAA support, and advanced data residency options are available with the Enterprise Plan, ensuring enterprise-grade security.

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