About
What is PlugBear?
Runbear is an AI agent designed for operations, customer success, and RevOps teams to automate their Slack inbox. It integrates with over 2,000 tools, including Notion, Linear, HubSpot, and Google Drive, to pull answers and context directly into Slack conversations. The tool doesn't just answer questions; it can also create Jira tickets, update CRMs, draft documents in Notion, and @mention the right person for escalation. Runbear learns from team interactions and existing documentation, building understanding over time without requiring code or extensive setup. It aims to reduce the need for manual searching and context-switching, allowing teams to stay within Slack for critical tasks and information retrieval.
Best used for
Ideal for operations, customer success, and RevOps teams who need to automate responses, create tickets, and update CRMs directly within Slack. Especially valuable for reducing manual tasks and ensuring quick, accurate information retrieval from various integrated tools without leaving the communication platform.
Common actions
AI workflow automationcustom AI assistantsteam communication
Capabilities
Key features
- Slack inbox automation
- 2,000+ tool integrations
- Contextual answer generation
- Automated actions (tickets, CRM)
- Continuous learning
- No-code setup
Target Audience
operations managercustomer service managersales manager
Integrations
slacknotionlinearhubspotgoogle-drivefirefliesattiomicrosoft-teams+ 2 more
Pricing & Plans
Freemium · Paid · Enterprise
FAQs
What is a credit and how is it consumed?
Credits are the currency agents use for billing. Consumption depends on task complexity; simple Q&A uses fewer credits, while complex tasks with tool integrations use more. The AI model chosen also affects credit cost, with more intelligent models consuming more.
What happens if I run out of credits?
If you run out of credits, your agents will pause. Free plan users need to upgrade, while paid plan users can enable pay-as-you-go to automatically purchase additional credits. Email notifications are sent when your balance is low.
Does Runbear use my data for AI model training or sharing?
No, Runbear does not use your data to train any AI models, nor does it sell or share your data with third parties. Your data is used solely to operate the service, and integrated LLM providers also do not use API data for model training.
Can I integrate my own AI app with Runbear?
Yes, you can integrate your own AI app with Runbear using the Python SDK. Detailed documentation for this process is available at docs.runbear.io, providing the necessary information for developers.
How does Runbear ensure data security and privacy?
Runbear stores only the minimum message content required, which is kept in a secure, encrypted infrastructure that expires within 30 days. All data is encrypted at rest and in transit, access is restricted, and systems are SOC 2 Type II compliant.
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