Pluspoint

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Pluspoint is an AI local marketing platform that helps multi-location businesses rank higher on Google Maps, collect more reviews, and get more foot traffic. It centralizes reputation, listings, reviews, and social media management.

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At a glance

Pricing

Freemium · Paid · Enterprise

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is Pluspoint?

Pluspoint is an all-in-one AI local marketing platform designed for multi-location businesses and franchises to enhance their online presence and drive foot traffic. It streamlines operations by centralizing listings management across 100+ directories, automating review collection and responses, and facilitating social media posting. The platform also includes an omnichannel inbox for customer messages, an AI chatbot for instant replies, and tools for customer retention like surveys, targeted campaigns, and digital coupons. Pluspoint helps businesses improve visibility, engagement, and customer loyalty across various industries, including restaurants, automotive, healthcare, retail, hotels, beauty & wellness, home services, and real estate.

Best used for

Ideal for multi-location businesses and franchises who need to centralize their online presence, manage customer reviews, and engage with customers across various platforms. Especially valuable for improving local search rankings, driving foot traffic, and automating marketing tasks to save time and resources.

Common actions

manage local listings

collect customer reviews

automate social posting

handle customer messages

run marketing campaigns

analyze customer feedback

AI customer serviceCustomer EngagementLocal SEOMulti-location marketingreputation managementDigital campaignsListing managementreview management

Capabilities

Key features

Listings management
Online review management
Social media posting
Omnichannel inbox
Pulse AI chatbot
Customer surveys
Messaging campaigns

Target Audience

marketerstartup founder

Integrations

zapier

Pricing & Plans

Freemium · Paid · Enterprise

Contact for Pricing

FAQs

What industries does Pluspoint serve?

Pluspoint serves multi-location businesses across various industries, including restaurants, hotels, automotive, healthcare, beauty & wellness, real estate, and retail. It helps these businesses manage their online presence, reputation, and customer engagement effectively.

What is Pulse AI and how does it benefit businesses?

Pulse AI analyzes reviews, messages, and survey responses to identify trends and sentiment. It can also generate personalized replies that match your brand's voice, helping teams respond faster, improve customer experience, and reduce manual workload.

Does Pluspoint offer a free plan?

Yes, Pluspoint offers a Free Plan that allows businesses to manage all locations and conversations from one place. They also have Starter, Professional, and Custom paid plans with additional features and support.

How long does it take to set up Pluspoint?

Initial setup for Pluspoint takes about an hour, with most businesses becoming fully operational within two to three weeks. The onboarding process includes configuration, training, and best practices to quickly connect listings, reviews, and messaging channels.

Is Pluspoint compliant with data privacy regulations?

Yes, Pluspoint is GDPR compliant and designed to meet HIPAA requirements. It applies strict security, encryption, and access controls to ensure customer data is processed and stored securely, protecting sensitive information.

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