ReplyReply

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ReplyReply is a Customer Support & CX tool that automates responses to Google reviews using AI. It generates personalized replies in seconds, helping businesses save time and improve their online reputation.

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At a glance

Pricing

Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is ReplyReply?

ReplyReply is an AI-powered tool designed to automate and personalize responses to Google reviews. It leverages advanced AI models like GPT-4o-mini to analyze review content, star ratings, and business context, generating natural and relevant replies. This helps businesses reduce administrative load, strengthen customer trust through prompt responses, and potentially boost conversions by up to 120%. Users maintain full control, able to modify or rewrite any AI-generated response before publishing. The tool integrates securely with Google Business Profile via OAuth2, ensuring data privacy and GDPR compliance. It offers a quick setup, taking less than two minutes to connect a Google account, and includes a 14-day free trial.

Best used for

Ideal for small business owners who need to efficiently manage their Google reviews, maintain a positive online reputation, and engage with customers promptly. Especially valuable for those looking to reduce administrative tasks and ensure consistent, personalized communication without extensive manual effort.

Common actions

automate review responses

manage online reputation

personalize customer replies

save time

Automated review responsecustomer feedback assistantreview management

Capabilities

Key features

Automated Google review responses
AI-generated personalized replies
Google Business Profile integration
Customizable response length
Modify/rewrite AI responses
GDPR compliant data handling

Target Audience

small business owner

Integrations

google-business-profile

Pricing & Plans

Paid

Not publicly disclosed. Check replyreply.pro for current pricing.

FAQs

How does ReplyReply generate responses?

ReplyReply uses advanced AI models (GPT-4o-mini) to analyze Google review content, star ratings, and your business context. It then generates personalized, natural, and relevant responses, allowing you to choose the desired length (short, medium, or long).

Can I edit the AI-generated responses?

Yes, you retain full control over all responses. ReplyReply provides suggestions that you can modify, personalize, or completely rewrite before publishing. The tool is designed to save you time, not replace your judgment.

Is my data secure and GDPR compliant?

ReplyReply prioritizes data privacy. It uses official Google OAuth2 for secure integration and does not store your Google password. Your data is processed temporarily to generate responses and is not retained beyond what is necessary. The infrastructure is hosted in Europe and is GDPR compliant.

What is the pricing for ReplyReply?

ReplyReply costs 19€ per month (excluding VAT) for one establishment, offering unlimited responses. Additional establishments will soon be available for an extra 5€ per month. A 14-day free trial is included, with a satisfaction guarantee for the current billing period.

How long does it take to set up ReplyReply?

Setting up ReplyReply is quick and easy, typically taking less than 2 minutes. You simply connect your Google account, and the tool is ready to use. No extensive training or installation is required.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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Marketing & Growth › Social Media

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