RobojinAI

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RobojinAI is a customer support AI chatbot tool that integrates ChatGPT to power customer support systems. It can be trained on website content, knowledge bases, and PDFs to provide accurate and helpful responses.

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At a glance

Pricing

Custom · Likely Not Free

Free tier

API

Skill level

Technical

About

What is RobojinAI?

RobojinAI is an AI-powered customer support solution designed to enhance response capabilities by integrating ChatGPT into existing customer support systems like Crisp Chat, Intercom, and Freshdesk. The tool can be trained on a business's website content, knowledge base, PDF documents, SOPs, and FAQs to provide prompt, accurate, and helpful responses to customer queries. This automation helps reduce customer wait times, improve satisfaction, and lower operational costs by minimizing the need for additional staff. RobojinAI ensures consistent, high-quality answers and can manage a high volume of inquiries simultaneously. It also supports over 50 languages, providing inclusive and accessible customer service globally.

Best used for

Ideal for businesses and customer support teams who need to automate responses, reduce customer wait times, and manage high volumes of inquiries efficiently. Especially valuable for companies looking to leverage ChatGPT for consistent, multi-language customer service across various platforms.

Common actions

automate customer support

answer customer queries

integrate AI chatbot

reduce support costs

customer support automationsubscription plansChatGPT integrationmulti-language support

Capabilities

Key features

ChatGPT integration
Train on website content
Train on PDF documents
Multi-language support
Automate customer support
Reduce customer wait times

Target Audience

customer support managerssmall business ownerse-commerce businessessaas companies

Integrations

crisp-chatintercomfreshdesk

Pricing & Plans

Custom · Likely Not Free

Not publicly disclosed. Check robojin.com for current pricing.

FAQs

Is there a free plan available for RobojinAI?

No, RobojinAI does not offer a free plan. However, you can cancel your subscription within 7 days for a full refund, excluding Stripe processing fees.

How does RobojinAI integrate with existing chat providers?

RobojinAI is currently integrated with Crisp Chat. Integrations with Intercom, Zendesk, and Freshdesk are planned for future releases, allowing seamless enhancement of your response capabilities.

Do I need to provide my own OpenAI API key to use RobojinAI?

Yes, you are required to provide your own OpenAI API key. This key will be used for both training your chatbot and for answering customer questions, and it is stored securely in an encrypted form.

What types of content can be used to train the RobojinAI chatbot?

The chatbot can be trained using various content types, including your website content, knowledge base articles, PDF documents, Standard Operating Procedures (SOPs), and Frequently Asked Questions (FAQs). Providing more content generally improves the chatbot's effectiveness.

How is a webpage counted for training purposes if it has more than 1200 words?

If a webpage contains more than 1200 words, it will be counted as multiple pages. For example, a 2,000-word page counts as 2 pages. This is done to break down larger content into smaller chunks, which helps reduce the cost of OpenAI API calls.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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