Sideconvo

Sideconvo is a Customer Support & CX tool that adds AI-powered conversational agents to websites. It communicates page information, answers questions, and drives conversions via text or voice, automatically learning from site content.

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At a glance

Pricing

Paid

Free tier

API

Skill level

Non-technical

About

What is Sideconvo?

Sideconvo is an AI plugin designed to transform websites into interactive communication hubs. It integrates seamlessly into any site, providing an AI agent that can chat and respond by voice to visitors. The tool automatically crawls website pages, learning content, FAQs, and product details to accurately answer questions, guide users, and drive conversions. Users can customize the AI's personality and focus, and deploy it with a single line of code. Sideconvo is ideal for e-commerce sites to instantly answer product queries, for blogs and news sites to make content discoverable, and for corporate sites to efficiently answer common questions. It features a robust admin dashboard for managing knowledge, monitoring conversations, defining tone, and setting user access rules.

Best used for

Ideal for businesses and content creators who need to automate customer interactions, improve website engagement, and provide instant answers to visitor questions. Especially valuable for e-commerce sites to guide purchases, blogs to make content discoverable, and corporate sites to streamline information delivery.

Common actions

automate customer support

enhance website engagement

provide instant answers

drive online conversions

streamline information access

Capabilities

Key features

AI text and voice conversations
Automatic website content crawling
Customizable AI personality
Single-line code deployment
Admin dashboard
Conversation monitoring
User access rules

Target Audience

marketing managersmall business ownere-commerce manager

Integrations

Not yet documented

Pricing & Plans

Paid

Not publicly disclosed. Check sideconvo.ai for current pricing.

FAQs

How does Sideconvo learn about my website's content?

Sideconvo automatically crawls your website pages upon registration. It learns everything from your content, FAQs, and products to build its knowledge base, ensuring it can accurately respond to visitor inquiries without manual training.

Can Sideconvo communicate with website visitors using voice?

Yes, Sideconvo offers both text and voice communication capabilities. Visitors can speak their questions and receive instant audio answers, making it accessible and convenient for mobile users, those with accessibility needs, or anyone who prefers talking over typing.

What kind of customization options are available for the AI's personality?

You can choose the tone of Sideconvo's responses, such as playful, polished, or professional. The admin dashboard also allows you to specify what information the AI should focus on, what to avoid, and who it can interact with, ensuring it aligns with your brand.

Is Sideconvo suitable for e-commerce websites?

Absolutely. Sideconvo acts as a 24/7 personal shopper and salesperson for e-commerce sites, instantly answering product questions and guiding users directly to desired items, helping to close deals and improve the shopping experience.

How do I manage the knowledge base and monitor conversations?

Sideconvo provides a simple yet powerful admin dashboard. Here, you can manage sitemaps, manually add or exclude pages from the knowledge base, re-crawl content, and monitor user interactions to gain insights and refine your website's content.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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