Talkative
Talkative is an AI customer service tool that scales B2C customer support with AI chat, bots, video, and more. It automates up to 90% of queries and helps human agents increase revenue.
At a glance
Trending
Talkative is an AI customer service tool that scales B2C customer support with AI chat, bots, video, and more. It automates up to 90% of queries and helps human agents increase revenue.
Trending
About
Talkative provides an omnichannel AI layer for contact centers, designed to automate customer support and increase revenue. It offers AI Chatbots, Voice AI, AI Live Chat, and Social Messaging to handle customer queries across various channels. The platform is brand-trained and enterprise-secure, utilizing a proprietary knowledge base and prompt-based methodology to deliver accurate and consistent AI responses. Talkative integrates seamlessly with existing tech stacks like Salesforce, Mitel, and Microsoft Teams, and includes features like Navi Copilot for agent assistance, video chat for complex interactions, and comprehensive analytics for performance optimization. It aims to resolve up to 90% of customer queries without human intervention and improve customer satisfaction.
Capabilities
FAQs
Trending