TruFeed

TruFeed is an all-in-one user feedback platform that helps product teams capture, manage, and act on user feedback. It transforms user insights into actionable improvements with AI-powered analytics and streamlines workflows.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Technical

About

What is TruFeed?

TruFeed is an all-in-one user feedback platform designed for modern product teams to capture, manage, and act on user feedback efficiently. It simplifies the traditional feedback workflow by offering one-click capture with context and metadata, eliminating the need for manual screenshots and documentation. The platform integrates directly with existing tools like Jira and Slack, ensuring feedback flows seamlessly into development workflows. TruFeed provides AI-powered analytics to automatically categorize feedback by sentiment, topic, urgency, and impact, turning raw data into actionable insights. It supports various feedback collection methods, including website widgets, mobile app SDKs, email surveys, and browser extensions, all centralized in one dashboard for organized management and team collaboration. TruFeed is built with enterprise-grade security, SOC 2 Type II certified, and GDPR compliant.

Best used for

Ideal for product managers who need to efficiently capture user feedback, analyze insights with AI, and integrate feedback directly into their development workflows. Especially valuable for teams looking to streamline bug reporting, manage feature requests, and improve product iterations through data-driven decisions.

Common actions

collect user feedback

analyze customer insights

streamline feedback workflow

manage product development

categorize feedback automatically

analyticsUser experienceSaaS

Capabilities

Key features

Multi-channel feedback collection
AI-powered analytics
Automated workflows
Team collaboration
JIRA integration
Slack integration
One-click screenshot capture

Target Audience

product manager

Integrations

jiraslackintercomasanagithubzendeskhubspot

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check trufeed.app for current pricing.

FAQs

How quickly can I integrate TruFeed into my existing product?

TruFeed offers quick integration options. The JavaScript widget can be integrated in under 5 minutes, mobile SDKs for iOS and Android take 15-30 minutes, and advanced integrations via REST API typically take 1-2 hours. Detailed documentation and support are available to assist.

What types of feedback can TruFeed collect and analyze?

TruFeed collects bug reports, feature requests, comments, ratings, and surveys. Its AI-powered analytics categorize feedback by sentiment, topic, urgency, and impact. Feedback can be gathered via website widgets, mobile apps, email surveys, browser extensions, and API calls.

Is TruFeed compliant with privacy regulations and secure?

Yes, TruFeed is SOC 2 Type II certified and GDPR compliant, ensuring enterprise-grade security. All data is encrypted in transit and at rest, with features like data residency, role-based access controls, SSO, and regular security audits. Data is never shared with third parties.

What is included in TruFeed's free starter plan?

The free starter plan includes up to 100 feedback responses, basic analytics, email notifications, browser extension access, community support, and basic feedback forms. It's designed for getting started and requires no credit card.

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