Visito

Visito is an AI agent for independent hotels that turns guest conversations into direct bookings. It provides 24/7 support in over 100 languages, handling live rates, payments, and reservations.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is Visito?

Visito is an AI guest messaging and booking platform specifically designed for independent hotels. It automates over 80% of guest conversations across popular channels like WhatsApp, Instagram, Facebook Messenger, and website live chat. The AI agents can answer questions, check real-time availability, handle bookings, and manage changes or cancellations. Hotels using Visito have reported a 3x direct booking conversion rate. The platform offers 24/7 support in more than 100 languages and integrates with various hotel systems and booking engines, ensuring a seamless workflow. When the AI cannot resolve a task, it intelligently hands off the conversation to a human team member with full context.

Best used for

Ideal for independent hotels who need to automate guest inquiries, increase direct booking conversions, and provide 24/7 multilingual customer support. Especially valuable for streamlining communication across various messaging platforms and integrating with existing hotel management systems.

Common actions

Automate guest communication

Increase direct bookings

Provide 24/7 support

Manage hotel reservations

Integrate messaging channels

Capabilities

Key features

Automate guest conversations
Direct booking conversion
24/7 multilingual support
WhatsApp/Instagram/Messenger integration
Real-time pricing/availability
Unified inbox
Voice AI for calls

Target Audience

hotel ownershotel managershospitality staff

Integrations

whatsappinstagramfacebook-messengercloudbedssitemindermiraiguestylittle-hotelier+ 5 more

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check visitoai.com for current pricing.

FAQs

How quickly can Visito be set up for a hotel?

Most hotels can be fully onboarded with Visito in under an hour. The Visito team handles the entire setup process, including connecting channels, integrating booking systems, and training the AI agent to your specific needs.

What happens if the AI agent cannot resolve a guest's request?

If the AI agent is unable to resolve a task, Visito seamlessly hands off the conversation to your human team. Crucially, it provides your team with the full context of the conversation, so guests never have to repeat themselves.

Can I customize the AI agent's responses and behavior?

Yes, Visito offers extensive customization options. You have full control over the AI agent's tone, knowledge base, actions, and escalation rules. The AI is trained on your hotel's specific FAQs, policies, pricing, and services.

What counts as a credit in Visito's pricing plans?

Every message sent by your AI agent counts as one credit. Messages from your guests and any manual replies sent by your team through the Visito dashboard do not count towards your plan's credit limit.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI E-commerce › Checkout & Conversion Wellness & Lifestyle › Travel & Trip Planning

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