VoiceGenie

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VoiceGenie is a Customer Support & CX tool that provides conversational AI voice agents for sales automation and customer engagement. It handles calls end-to-end, cutting costs and workload for businesses.

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At a glance

Pricing

Freemium · Paid · Enterprise

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is VoiceGenie?

VoiceGenie offers AI voice agents designed for sales automation, support queries, and customer engagement, operating 24/7 with human-like interactions. The platform allows businesses to deploy AI voice agents that sound and perform like humans, handling thousands of calls with AI precision. Key features include handling interruptions, understanding accents and noise, and transferring calls when needed. VoiceGenie integrates with major CRMs like Salesforce, HubSpot, and Zoho, and offers custom APIs for seamless data flow. It provides solutions for lead qualification, lead generation, customer support, and payment reminders, aiming to reduce costs and improve response times for businesses.

Best used for

Ideal for businesses who need to automate outbound calling, manage customer support queries, and qualify sales leads. Especially valuable for enterprises seeking to cut costs, improve response times, and scale their call operations with human-like AI interactions.

Common actions

automate sales calls

manage customer support

qualify leads

handle customer engagement

reduce operational costs

Capabilities

Key features

Conversational AI voice agents
Handle interruptions
Understand accents/noise
CRM integrations
Post-call analytics
Customizable voice/scripts
Multilingual support

Target Audience

sales managerscustomer support managersbusiness ownerscontact center managers

Integrations

salesforcehubspotzohocal-comghlelevenlabszapiertwilio+ 2 more

Pricing & Plans

Freemium · Paid · Enterprise

Not publicly disclosed. Check toolify.ai for current pricing.

FAQs

What is the difference between an agent and an assistant in VoiceGenie?

In VoiceGenie, an assistant refers to your AI voice bot that handles calls. An agent is a human to whom the call can be seamlessly transferred during a conversation if human intervention is required, ensuring a smooth customer experience.

Does VoiceGenie offer a free trial, and what are its limitations?

Yes, VoiceGenie offers a 7-day free trial that includes 30 voice minutes. These minutes are available for consumption during the trial period and will expire once the trial ends. All features are accessible during the trial, though some may have quota associations.

Can VoiceGenie integrate with existing CRM systems?

VoiceGenie provides deep integrations with major CRM platforms such as Salesforce, HubSpot, and Zoho. It also supports custom APIs, ensuring seamless data flow and logging of all interactions directly into your existing customer relationship management system.

What kind of support does VoiceGenie offer for enterprise clients?

Enterprise clients receive comprehensive support including custom onboarding and training, advanced integrations, custom requests, and a dedicated account manager. They also benefit from 24x7 priority technical support, ensuring high availability and secure execution for critical operations.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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