What is the difference between the Essential, Enhanced, and Immersive plans?
The Essential plan is self-service for quick deployment of a text-based AI agent. Enhanced and Immersive plans offer dedicated support, custom configuration, and advanced features like voice interaction or a lifelike avatar, with a longer setup time of about one month.
How does Ask Mona's AI agent find its answers?
The AI agent relies exclusively on your provided knowledge base, which includes documents, web links, and text files. It does not search the internet, ensuring answers are accurate, consistent, and aligned with your content, preventing inaccurate responses.
What kind of insights can I collect with Ask Mona?
You can access real-time analytics on your dashboard, monitoring key usage indicators like question volume, user count, and interaction duration. An optional reporting feature also provides in-depth semantic analysis of conversations to understand audience interests.
How quickly can my AI agent be deployed?
For the Essential plan, once your knowledge base is finalized and validated by the Ask Mona team, your agent is activated within 48 business hours. Enhanced and Immersive plans, due to their complexity and customization, typically take around one month for setup.
Can I customize the AI agent's identity and voice?
Yes, with add-ons, you can choose the LLM to power your AI agent, visually create its identity or avatar, and select premium personalized voices. This allows for a highly customized and branded conversational experience.