AskNeo AI centralizes texts, calls, and contacts into a powerful shared inbox, helping teams close more sales and retain customers. It offers features like 2-way texting, customizable chatbots, and call management.
AskNeo AI is a comprehensive CRM solution designed to help teams capture more customers and build stronger relationships. It centralizes all customer communications, including texts, calls, and contacts, into a single shared inbox, enabling seamless collaboration across sales, marketing, and customer support departments. Key features include 2-way texting, customizable chatbots, phone calls with forwarding and voicemail transcripts, and the ability to port existing numbers. The platform also supports contact management, staff assignment, dynamic content, SMS keywords, and broadcast messaging. AskNeo is recognized for helping teams communicate clearly, collaborate better, and turn everyday conversations into measurable revenue, making it a powerful tool for customer loyalty and engagement.
Best used for
Ideal for sales, marketing, and customer support teams who need to centralize customer communications, automate engagement through texting and calls, and improve team collaboration. Especially valuable for businesses looking to build stronger customer relationships and drive revenue through personalized interactions.
Common actions
manage customer communications
automate customer engagement
centralize team collaboration
track customer interactions
Business intelligenceData VisualizationData InsightsAI analyticsData analysisnatural language processingperformance monitoringno-code analytics
Capabilities
Key features
Shared inbox
2-way texting
Customizable chatbot
Phone calls
Voicemail & transcripts
SMS keywords
Contact management
Target Audience
salespersonmarketing specialistcustomer support representativebusiness owner
Integrations
zapiershopify
Pricing & Plans
Freemium ยท Paid ยท Enterprise
Paid
FAQs
What is included in the AskNeo free trial?
AskNeo offers a 7-day risk-free trial for all its plans, allowing users to experience the features before committing. You can cancel anytime during this period without charge, providing a full opportunity to evaluate the platform's suitability for your team's needs.
Does AskNeo support international texting and calling?
Yes, AskNeo supports international messaging and calling, but it needs to be enabled on a case-by-case basis. Pricing for international services varies by country, starting at $0.05 per credit for messaging and $0.05 per minute for calls.
What are the usage limits for texting and calling?
AskNeo's plans include unlimited monthly text messaging up to 500 credits per user and unlimited calling up to 180 minutes per user. Usage exceeding these caps or deemed as spam may result in service suspension or termination.
Can I port my existing phone number to AskNeo?
Yes, all AskNeo plans, including Starter, Pro, and Enterprise, include the option to port your existing local phone number. This allows for a seamless transition and continuity in your customer communications without changing your established contact information.