BDC.AI

BDC.AI is a Customer Support & CX tool that provides AI BDC services for car dealerships. It instantly calls, texts, and emails leads, sets appointments, and hot transfers qualified calls to sales teams 24/7.

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At a glance

Pricing

Likely Not Free

Free tier

API

Skill level

Non-technical

About

What is BDC.AI?

BDC.AI is the #1 trusted AI BDC platform specifically designed for car dealerships to automate and enhance customer engagement. It features three core AI agents: Sales AI for lead engagement, Service AI for revenue recovery through automated outreach, and Receptionist AI for instant inbound call answering. The platform enables dealerships to cut response times significantly by instantly calling, texting, and emailing leads, setting appointments, and hot transferring qualified calls to their teams. BDC.AI aims to boost sales, lower operational costs, and deliver 24/7 customer engagement, addressing issues like high staff turnover, inconsistent follow-up, and missed calls after hours.

Best used for

Ideal for car dealerships who need to automate lead engagement, streamline service follow-ups, and ensure 24/7 customer communication. Especially valuable for reducing missed opportunities and increasing appointment show rates by providing instant, consistent responses.

Common actions

Automate lead follow-up

Improve customer response

Increase appointment rates

Recover service revenue

Handle inbound calls

Capabilities

Key features

Instant lead calling
Automated text/email
Appointment setting
Hot call transfers
Service revenue recovery
24/7 inbound call answering
Multi-language support

Target Audience

car dealership ownersautomotive sales managersbdc managersservice managers

Integrations

Not yet documented

Pricing & Plans

Likely Not Free

Not publicly disclosed. Check bdc.ai for current pricing.

FAQs

How does BDC.AI handle inbound calls?

BDC.AI's Receptionist AI answers every inbound call instantly, without IVR or hold music. It engages customers in natural conversation, handles scheduling, answers questions, and can transfer qualified calls to your team 24/7/365.

What kind of results can dealerships expect from using BDC.AI?

Dealerships using BDC.AI report a 2.7x increase in top-of-funnel engagement, 40% higher show rates for appointments, and over $58K in monthly service revenue recovered. It also boasts a 95% service booking rate and 100% call answer rate.

Does BDC.AI integrate with existing dealership systems?

Yes, BDC.AI is connected to the systems that dealerships rely on. While specific integrations aren't listed, the platform is designed to work seamlessly within a dealership's existing operational framework for scheduling and lead management.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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