Chatbase is an AI customer service platform that enables businesses to build and deploy AI support agents. It automates customer support, resolves issues faster, and scales operations without increasing headcount.
Chatbase is a comprehensive platform for building and deploying AI customer support agents. It allows businesses to train AI agents on their specific data, configure actions, and deploy them across various channels like web, Slack, WhatsApp, and Messenger. The platform is designed to automate customer service workflows, resolve complex queries, and improve customer outcomes. Key features include multi-model AI support, real-time data synchronization with CRMs, AI actions on external systems, smart escalation to human agents, and advanced reporting. Chatbase emphasizes security with robust encryption and compliance, and offers multilingual support for over 80 languages, making it suitable for global customer engagement.
Best used for
Ideal for businesses and startup founders who need to automate customer support, resolve complex queries quickly, and scale their support operations efficiently. Especially valuable for companies looking to integrate AI agents with existing CRMs and other business systems for seamless workflow automation.
customer support managersbusiness ownersdevelopersproduct managers
Integrations
slackwhatsappmessengerzendesksalesforcestripezapiermake+ 3 more
Pricing & Plans
Freemium · Paid · Enterprise
Free Plan
FAQs
How do message credits work and when are they renewed?
Message credits are consumed based on the AI model chosen and actions performed. If actions are enabled, multiple requests might occur per user query. Credits renew at the start of every calendar month, regardless of your subscription date, and unused subscription credits do not carry over.
What is the difference between subscription and auto-recharge credits?
Subscription credits renew monthly and do not carry over if unused. Auto-recharge credits are added automatically when your balance falls below a set threshold. These auto-recharge credits do not expire and remain available until used, ensuring uninterrupted service.
What are the data limits for agents across different plans?
The data limits for agents vary by plan: Free plan allows 400 KB, Hobby allows 10 MB, Standard allows 20 MB, and Pro allows 40 MB. These limits refer to the total size of extracted text content, not the file sizes of your uploaded documents.
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