Chatmyer

Visit Tool

Chatmyer is a Customer Support & CX tool that provides live chat and a smart ticketing system for websites. It helps businesses engage visitors in real-time, manage customer queries, and monitor site activity.

Claim this tool

No Views Yet

At a glance

Pricing

Freemium · Enterprise

Free tier

Yes

API

Skill level

Non-technical

About

What is Chatmyer?

Chatmyer is a comprehensive platform designed to enhance customer engagement and streamline support operations for websites. It offers a real-time live chat system, allowing businesses to connect instantly with visitors and provide personalized interactions. The smart ticketing system enables efficient tracking, assignment, and resolution of customer inquiries, all managed from a centralized dashboard. Additionally, Chatmyer includes site monitoring features to observe visitor behavior and an advanced help center for self-service support. It integrates with popular platforms like Shopify and WordPress, making it easy to deploy and customize for various online stores.

Best used for

Ideal for businesses who need to offer instant customer support, efficiently manage inquiries through a ticketing system, and gain insights into visitor behavior. Especially valuable for e-commerce sites and businesses looking to enhance lead generation and customer satisfaction through real-time engagement.

Common actions

provide live support

manage customer tickets

monitor website visitors

create self-service content

customize chat widget

Capabilities

Key features

Real-time live chat
Smart ticketing system
Site monitoring
Help Center
Customizable widget
Mobile app
Admin dashboard

Target Audience

small business ownerse-commerce managerscustomer support teamswebsite administrators

Integrations

shopifywordpress

Pricing & Plans

Freemium · Enterprise

Not publicly disclosed. Check chatmyer.com for current pricing.

FAQs

What is included in Chatmyer's free plan?

The Free plan is ideal for individuals needing basic features. While the website doesn't explicitly list specific features for the free tier, it generally provides access to fundamental live chat and support functionalities to get started with customer engagement.

Can I customize the live chat widget to match my brand?

Yes, Chatmyer offers a customizable widget that allows you to personalize its appearance. You can easily tailor the chat widget to match your brand's look and feel, including choosing colors, welcome text, and even agent photos.

Does Chatmyer offer a mobile application for managing support on the go?

Yes, Chatmyer provides a mobile app for both Android and iOS devices. This allows you to sort queries, receive instant notifications about conversations and tickets, and continue conversations seamlessly between mobile and desktop.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

Trending

Explore

Browse AI tools by category

Content & Design Productivity & Business Coding & Development AI Agents & Automation Research & Education Wellness & Lifestyle Career Development Marketing & Growth Data & Analytics Customer Support & CX Finance E-commerce