Shypd.aiThe largest open index of AI toolsCohere.io is a Customer Support & CX tool that helps CX teams resolve tickets faster and reduce costs. It offers instant, no-download cobrowsing and AI-powered automation for customer service.
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About
Cohere.io is an AI-powered customer support platform designed to scale support operations without increasing headcount. It enables CX teams to resolve tickets faster and reduce operational costs by leveraging advanced AI. Key features include the ability to train a bot using existing help center links, providing instant and personalized answers across various channels, and guiding users through step-by-step resolutions. The platform also helps identify customer trends and content gaps through advanced analytics. Cohere.io utilizes large language models to extract knowledge from support articles and past conversations, ensuring accurate and personalized answers. It also employs generative AI to learn from solved tickets, automating responses to frequently asked questions after human approval, leading to continuous improvement and smarter automation over time.
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Pricing & Plans
Likely Not Free
Not publicly disclosed. Check cohere.io for current pricing.
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