Shypd.aiThe largest open index of AI toolsContact Center AI Association is a community for customer support and CX leaders to navigate real-world AI adoption. It offers in-person meetings across 12 U.S. cities and peer learning opportunities.
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About
The Contact Center AI Association (CCAIA) is a 501(c)(3) nonprofit organization dedicated to advancing responsible and practical AI in customer experience. It serves as a member-driven community for customer support and CX leaders, facilitating real-world AI adoption through peer learning and in-person connections. Members benefit from monthly boardroom-style meetings in 12 U.S. cities, featuring curated topics and peer-driven conversations. The association emphasizes practitioner-first insights, legal updates on AI regulation, and networking opportunities with other CX and contact center leaders. Membership is tiered for practitioners, consultants, and vendors, each offering different levels of access and benefits.
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Paid
Not publicly disclosed. Check ccaia.org for current pricing.
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