Shypd.aiThe largest open index of AI toolsCovena is a Customer Support & CX tool that builds AI sales agents for WhatsApp and Instagram. It helps consumer service businesses increase conversion and revenue by automating sales conversations from inquiry to payment.
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Covena develops AI sales agents specifically designed for consumer service businesses to manage customer conversations on WhatsApp and Instagram. These agents handle the entire sales process, from initial inquiries to booking appointments or processing payments, without requiring additional administrative staff. The AI is trained on specific SOPs, tone, and workflows to ensure consistent, human-sounding replies and can manage complex sales conversations, including multi-step workflows like scheduling and refunds. Covena also provides automated follow-ups to prevent lost bookings and offers insights into where conversations stall to optimize conversion rates. The platform integrates with various tools like CRMs, payment gateways, and Google Workspace, and is ISO 27001 Certified for data security.
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Likely Not Free
Not publicly disclosed. Check covena.ai for current pricing.
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