Deepsight

deepsight is an Insight-Engine for qualitative text data analysis, offering fast, traceable, and GDPR-compliant insights for market research and CX. It automatically analyzes open-ended responses to provide actionable intelligence.

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At a glance

Pricing

Usage-based · Enterprise · Freemium

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is deepsight?

deepsight is an Insight-Engine designed for the systematic analysis of qualitative text data in market research and customer experience (CX). It rapidly condenses open-ended responses into reliable insights, ensuring traceability and GDPR compliance. The platform offers specialized modules for topic discovery, sentiment analysis, NPS analysis, intent recognition, anonymization, and translation. It supports over 30 languages and allows for custom training of models. deepsight is hosted in Germany, ensuring data privacy and security with features like end-to-end encryption and multi-tenancy isolation. It is ideal for teams needing to analyze large volumes of text data without programming knowledge, providing structured results and API integration.

Best used for

Ideal for market researchers and CX professionals who need to analyze open-ended survey responses, customer feedback, and reviews. Especially valuable for identifying key themes, understanding sentiment, and calculating NPS drivers from large volumes of qualitative text data, all while ensuring GDPR compliance.

Common actions

analyze text data

extract insights

process feedback

identify topics

measure sentiment

Capabilities

Key features

Topic Discovery
Sentiment Analysis
NPS Analysis
Intent Recognition
Data Anonymization
Multi-language Translation
Custom Model Training

Target Audience

data scientist

Integrations

Not yet documented

Pricing & Plans

Usage-based · Enterprise · Freemium

Not publicly disclosed. Check deepsight.de for current pricing.

FAQs

What is the pricing model for deepsight cloud?

deepsight cloud operates on a pay-per-use model, meaning you only pay for the services you utilize. The first analysis is free, and transparent pricing is provided for modules like Topic Discovery, Translation, and Anonymization. Enterprise plans with fixed prices are available for high-volume users.

How does deepsight ensure GDPR compliance and data security?

deepsight is 100% GDPR-compliant with EU hosting in Germany (AWS Frankfurt). It offers data anonymization for 8 PII types, end-to-end encryption (AES-256), and strict data separation between customers. Data is not used for AI model training and is automatically deleted after project completion.

What is the difference between Topic Discovery and Codebook Analysis?

Topic Discovery automatically finds themes in your texts without predefined categories, ideal for exploration. Codebook Analysis applies your existing category system for recurring studies. You can combine both, using Topic Discovery first and then creating a Codebook from the results.

Can deepsight analyze HR data securely?

Yes, deepsight can analyze HR data securely using its Anonymization module, which is mandatory for sensitive HR information. It detects and masks 8 PII types like names, emails, and phone numbers, offering full, partial, or hashed masking modes to protect privacy.

How does deepsight compare to general LLMs like ChatGPT?

deepsight is a specialized platform for systematic text analysis, unlike general chatbots. It provides structured, reproducible results, ensures GDPR compliance, and offers scalability for 50,000+ texts in one run, focusing on actionable insights rather than conversational text.

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