EmailGenie | Business Email AI

VertexHub is an AI call answering and job management system for HVAC contractors. It answers every call, captures leads, and logs details in a mobile app to prevent missed service jobs.

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At a glance

Pricing

Paid

Free tier

API

Skill level

Non-technical

About

What is EmailGenie | Business Email AI?

VertexHub is a specialized AI receptionist and job management system designed for small HVAC businesses (1–10 technicians). It deploys an AI call agent that answers all inbound calls 24/7, including after hours, greeting callers in the business name and collecting essential information like name, issue, and callback number. This ensures no lead is missed due to unanswered calls. The system integrates with a mobile and web app for comprehensive job management, allowing users to schedule and assign jobs, track technician status, and view customer history. While the AI captures leads, it intentionally does not book jobs, leaving that to the business owner. VertexHub aims to replace manual tracking methods and reduce lost revenue from missed calls, offering a complete solution for call handling and operational management.

Best used for

Ideal for HVAC contractors who need to ensure no service calls are missed, efficiently manage job scheduling and assignments, and maintain organized customer records. Especially valuable for small HVAC businesses seeking an integrated solution for call handling and operational management without enterprise complexity.

Common actions

answer calls automatically

capture business leads

manage service jobs

track customer interactions

streamline operations

Capabilities

Key features

24/7 AI call answering
HVAC lead capture
Mobile job management app
Real-time job tracking
Customer history logging
Call forwarding integration

Target Audience

hvac business ownershvac technicianssmall business managers

Integrations

Not yet documented

Pricing & Plans

Paid

Freemium

FAQs

How does VertexHub's AI call agent work for HVAC businesses?

The AI call agent answers inbound calls 24/7, greets callers in your business name, collects their information and issue, and logs everything in your mobile app. It identifies urgent calls and flags them for immediate follow-up, ensuring no lead is lost.

What is the pricing structure for VertexHub?

VertexHub has a one-time setup fee of $2,800, which includes system configuration, app setup, and onboarding. There is also a monthly fee of $499 for app hosting, AI call agent minutes, feature updates, and priority support.

Does VertexHub replace existing CRM or job management systems like ServiceTitan?

VertexHub is purpose-built for small HVAC businesses (1–10 technicians) needing both AI call answering and job/customer tracking in one affordable system. It offers a simpler, more cost-effective alternative to complex enterprise solutions like ServiceTitan or Podium.

Can the AI agent book jobs directly for my HVAC business?

No, the AI agent captures the lead and logs all details in your mobile app. It's designed to ensure you never miss a potential job, but the follow-up and booking process is intentionally left for you to review, call back, and close the job.

How quickly can VertexHub be set up and deployed?

VertexHub handles all the setup, configuring your app and AI call agent with your business info and branding. The system can be up and running in under two weeks from the time you decide to proceed after a demo.

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