What types of research studies can I conduct with Fred?
Fred supports a variety of research methods including Usability Testing, Card Sorting, First Click, 5-Seconds Test, Surveys, Tree Testing, and Preference Tests. This allows users to customize studies to fit their specific research needs and gather diverse data.
Does Fred offer real-time collaboration for testing sessions?
Yes, Fred includes a feature called 'User Sphere' which facilitates seamless, interactive, and real-time testing sessions. This allows for collaborative viewing and feedback during user research, enhancing team efficiency and insight gathering.
What are the limitations of the free 'Sprout' plan?
The free 'Sprout' plan includes 1 seat, 1 active project, a maximum of 2 studies per project, and up to 5 methods per study. It also provides access to User Sphere, Report builder, Report export, and Insights, making it suitable for individual users or small projects.
Can I use Fred with my team, and how does that work with pricing?
Yes, Fred offers various subscription plans tailored for different team sizes. Each plan has specific usage limits, including the maximum number of team members allowed. You can check the plan comparison table for details on team-based features and limits.
What is Fred's refund policy?
Fred offers a full refund if you are unhappy with your purchase. Refunds are allowed within 30 days for yearly subscriptions and within 7 days for monthly subscriptions, providing flexibility and assurance for users.