Inbound GPT

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Inbound GPT is a Healthcare AI tool that acts as an AI medical receptionist. It offers 24/7 call handling, appointment booking, and integrates with over 300 EMR systems for healthcare practices.

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At a glance

Pricing

Usage-based

Free tier

API

Skill level

Non-technical

About

What is Inbound GPT?

Inbound GPT is an AI medical receptionist platform designed specifically for healthcare practices. It provides 24/7 automated call handling, appointment scheduling, and patient communication across multiple channels including chat, phone, SMS, WhatsApp, and Facebook Messenger. The platform boasts extensive integration capabilities with over 300 EMR and practice management systems, such as Epic, Cerner, Athenahealth, and Open Dental, via Keragon MCP. Practices can customize the AI's identity and personality, capture and qualify leads, and ensure seamless team handoffs with full context. Inbound GPT is built with HIPAA compliance in mind, encrypting patient data and providing audit trails. It supports multi-location and multi-language operations, and offers performance-based pricing with no long-term contracts.

Best used for

Ideal for healthcare practices, including dental, physical therapy, and optometry, who need to automate patient calls, schedule appointments efficiently, and integrate seamlessly with existing EMR systems. Especially valuable for practices looking to provide 24/7 patient support and improve operational efficiency without increasing staff.

Common actions

automate patient calls

schedule appointments

integrate EMR systems

manage patient communication

qualify healthcare leads

AI chatbotCustomer EngagementGPTwebsite conversionLead Generationinbound marketingsales automationvisitor experience

Capabilities

Key features

24/7 AI receptionist
Appointment scheduling
Multi-channel communication
300+ EMR integrations
Customizable AI identity
Lead capture and qualification
Multi-location support

Target Audience

healthcare practice managersmedical office administratorsclinic ownerspatient care coordinators

Integrations

epiccernerathenahealthopen-dentaldentrixjuvonnojane-appchirotouch+ 3 more

Pricing & Plans

Usage-based

Not Disclosed

FAQs

What is an AI medical receptionist?

An AI medical receptionist is an automated system that handles patient calls, appointment scheduling, and front-office tasks 24/7 without human staff. Inbound GPT provides this service, ensuring continuous patient support.

Does Inbound GPT integrate with EMR systems?

Yes, Inbound GPT integrates with over 300 EMR and practice management systems, including Epic, Cerner, Athenahealth, Open Dental, and Dentrix, through Keragon MCP, ensuring seamless data flow.

Is Inbound GPT HIPAA compliant?

Inbound GPT is designed with HIPAA compliance in mind. Patient data is encrypted both in transit and at rest, and the platform provides audit trails for all interactions, undergoing regular security assessments.

How long does it take to set up Inbound GPT?

Most practices can be up and running within minutes. The guided setup process helps customize the AI's identity, connect to your practice management system, and add practice-specific FAQs and procedures quickly.

What is Inbound GPT's pricing model?

Inbound GPT uses performance-based pricing, meaning you only pay for what you use. There is no monthly subscription fee and no long-term commitment, allowing you to cancel anytime.

What healthcare specialties does Inbound GPT support?

Inbound GPT supports a wide range of healthcare specialties, including dental, physical therapy, chiropractic, optometry, cosmetic surgery, dermatology, internal medicine, sports medicine, and orthodontic practices.

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