Iokoo

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Iokoo is an AI-powered IT support tool that instantly fixes IT problems. It provides 24/7 multilingual assistance for software and hardware issues across various platforms.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is Iokoo?

Iokoo is an AI-powered IT support tool designed to instantly resolve IT problems for businesses and remote workers. It offers 24/7 multilingual assistance for both software and hardware issues, accessible via web, Mac, Windows, iOS, and Android. The platform leverages generative artificial intelligence to provide step-by-step solutions and answers to IT questions. If the AI cannot resolve an issue, users can order a ticket for direct human intervention from a technician, with remote support available. Iokoo emphasizes accessibility and immediacy, aiming to improve efficiency by quickly addressing IT breakdowns. It also offers a refund if an issue cannot be solved, providing peace of mind for users.

Best used for

Ideal for small business owners who need to quickly resolve IT breakdowns, get assistance with software and hardware, and ensure continuous operation for their teams. Especially valuable for supporting remote workers with immediate, multilingual technical support.

Common actions

resolve IT issues

get technical support

troubleshoot software

fix hardware problems

Capabilities

Key features

24/7 AI IT support
Multilingual assistance
Software/hardware troubleshooting
Human technician intervention
Cross-platform access

Target Audience

small business owner

Integrations

Not yet documented

Pricing & Plans

Freemium · Paid

Not publicly disclosed. Check iokoo.co for current pricing.

FAQs

What kind of IT problems can Iokoo help with?

Iokoo can help with a wide range of software and hardware breakdowns and assistance needs. It uses generative AI to provide solutions and step-by-step guidance for common IT issues, aiming to resolve problems quickly and efficiently.

Is Iokoo available 24/7 and in multiple languages?

Yes, Iokoo offers 24/7 IT support, meaning it's always available day and night, weekdays and weekends. It is also multilingual, supporting English and a total of 26 languages to assist diverse teams and international offices.

What happens if Iokoo's AI can't solve my problem?

If the AI cannot resolve your issue, you have the option to order a ticket for direct human intervention. A technician can then intervene remotely for a complete resolution. If the issue remains unsolved, Iokoo offers a refund.

How much does Iokoo cost?

Iokoo offers free access to its AI troubleshooting features. For human technician intervention, there is a charge per call, or you can subscribe to a plan for €10/month which likely covers these costs or offers a better rate.

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