What is the difference in message credit consumption between AI models?
GPT-3.5 uses 1 message credit per message, GPT-4 uses 20, GPT-4o uses 5, GPT-4 Turbo uses 10, and GPT-4o Mini uses 0.3. This means more advanced models consume credits faster, impacting your total message capacity per plan.
What happens if I exceed my monthly message quota?
If you exceed your quota, the AI bot will temporarily stop responding. Orimon.ai sends email alerts when you're nearing your limit and offers a grace system for slight overages. You can upgrade your plan or purchase extra message credits.
Can I remove Orimon branding from my chatbot?
Yes, if you are on the Elite plan, you can remove Orimon branding from the 'Bot Appearance' settings. For other paid plans, you can purchase the 'Remove Orimon Branding from Chatbot' add-on. This feature is not available in the free plan.
What does 'Bring Your Own Key' (BYOK) mean for Elite plan users?
BYOK, exclusive to the Elite plan, allows you to use your own API key for bot interactions. This provides an essentially unlimited message quota for your chatbots and gives you more control over how user queries are processed.
What features are included in the free plan?
The free plan includes 1 chatbot, 1 live agent seat, 50 messages/month, and 5 trainings/month. Chatbot deployment is limited to website channels, with training limited to 10 website links and 5 files (under 2MB each).
Is it possible to use the same chatbot on multiple websites?
Yes, once you create a chatbot with Orimon AI, you receive a chatbot script or iframe script. You can deploy this script on multiple websites without any restrictions, ensuring consistent user experience across platforms.