Outlit is an AI customer context platform that unifies product, billing, and conversation data into structured customer profiles. It enables proactive AI agents to understand and act on customer data.
Outlit provides the infrastructure to make customer data agent-ready by connecting to various tools, resolving customer identities across them, and structuring everything into a clean, queryable profile. It acts as a context layer between your existing stack and AI agents, handling sync, identity resolution, and data normalization out of the box. This allows teams to build custom agents for churn prevention, support, expansion, and renewals, ensuring agents have a full, reliable picture of every customer. Outlit offers features like identity resolution, event normalization, temporal state tracking, and a unified data model, working with any stack without requiring complex data pipelines.
Best used for
Ideal for teams who need to unify disparate customer data, build proactive AI agents for customer engagement, and automate actions based on customer insights. Especially valuable for enhancing customer support, identifying churn risks, and driving expansion opportunities with reliable, agent-ready data.
Common actions
Unify customer data
Build AI agents
Automate customer actions
Prevent customer churn
Structure customer context
Data analysisai assistantConversational AIproductivityContent generationBusiness ToolsAI developmentAutomationfreemiuminteractive gaming
Capabilities
Key features
Identity resolution
Event normalization
Temporal state tracking
Unified data model
API access
Connects to multiple sources
Custom agent triggers
Target Audience
AI developerscontent creatorsbusinessesdata analystsautomation specialists
Integrations
slackstripehubspotposthoggmailgranolafireflies.aigoogle-calendar+ 4 more
Pricing & Plans
Freemium · Paid · Enterprise
Freemium
FAQs
What does Outlit do?
Outlit is customer context infrastructure that connects to your tools, resolves customer identity, structures data into clean profiles, and provides an API for agents. It acts as a context layer between your stack and AI agents.
How does Outlit handle identity resolution?
Outlit matches customers across various sources using emails, domains, user IDs, and metadata. This ensures that data from different tools like Stripe, Slack, and PostHog are automatically resolved to the same customer record.
Is Outlit a CRM?
No, Outlit is infrastructure, not an application. It doesn't replace your CRM but connects and unifies data underneath it, making that data queryable for your AI agents and workflows.
How long does it take to set up Outlit?
Setup takes minutes. Users can run a simple install command, connect their data sources, and Outlit immediately begins syncing and structuring data for use by AI agents.
Is my data secure with Outlit?
Yes, Outlit is SOC 2 Type I, SOC 2 Type II, and ISO 27001 certified. Your data is encrypted at rest and in transit, and it is never used to train models.
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