Quo (Formerly OpenPhone)

Quo (formerly OpenPhone) is an AI-powered business phone system that unifies calls, texts, and contacts in one shared space. It helps teams align communication and respond faster, ensuring every customer feels valued.

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At a glance

Pricing

Paid · Freemium

Free tier

Yes

API

Yes

Skill level

Non-technical

About

What is Quo (formerly OpenPhone)?

Quo, formerly known as OpenPhone, offers an AI-powered business phone system designed to bring calls, texts, and contacts together in a single, shared workspace. This platform helps teams stay aligned, respond more quickly to customer inquiries, and ensure every customer interaction is valued. Key features include VoIP phone service, AI phone answering with the Sona AI voice agent, voicemail transcription, and interactive voice response (IVR) phone menus. Quo supports local, toll-free, and vanity numbers, along with virtual SMS numbers, and provides analytics and reporting tools. It works across mobile (iOS and Android) and desktop devices, using an internet connection rather than a phone plan's minutes, allowing for global use.

Best used for

Ideal for small and medium businesses and startups who need to centralize their communication, automate customer interactions with AI, and ensure consistent team responses. Especially valuable for businesses looking to build personal customer relationships at scale while maintaining team alignment.

Common actions

manage business calls

automate customer service

streamline team communication

handle business texts

analyze communication data

iosmobile_app

Capabilities

Key features

AI-powered phone system
Unified calls, texts, contacts
AI voice agent (Sona)
Voicemail transcription
Phone menus (IVR)
Local & toll-free numbers
Analytics & reporting

Target Audience

Startupssmall businessessales teamscustomer support teamsentrepreneurs

Integrations

zapier

Pricing & Plans

Paid · Freemium

Free

FAQs

How does Quo handle calls and messages without using my phone plan's minutes?

Quo operates by utilizing your internet connection, whether it's Wi-Fi or mobile data, to manage all calls and messages. This allows you to use the service from virtually anywhere in the world without impacting your personal phone plan's minute usage.

Can I use my existing phone number with Quo?

The provided information does not explicitly state if you can port an existing number. However, Quo allows you to get new local, toll-free, or vanity numbers, and your Quo number will be displayed for business calls, keeping your personal number private.

What is Sona and how does it benefit my business?

Sona is Quo’s AI voice agent designed to answer calls 24/7, capture important details from callers, and transfer calls as needed. It ensures that no customer call goes unanswered, helping businesses provide continuous support and improve customer satisfaction.

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