Resolve247

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Resolve247 is a Customer Support & CX tool that provides AI-powered customer support. It instantly answers 82% of customer queries and reduces support team workload.

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At a glance

Pricing

Paid · Enterprise

Free tier

API

Yes

Skill level

Non-technical

About

What is Resolve247?

Resolve247 offers AI-powered customer support solutions designed to instantly answer customer queries and reduce the workload for support teams. The platform features an AIChatbot for 24/7 instant answers, trained on your knowledge base, and a ResponseAssistant that auto-drafts replies in your existing inbox. It boasts an 82% instant query resolution rate and a 50% reduction in support workload. The tools are built to integrate seamlessly with existing workflows, offering quick setup and an anti-hallucination guarantee. Resolve247 uses industry-leading AI models like GPT-4o and GPT-3.5-turbo, ensuring powerful and accurate responses. Users can customize chatbot appearance and integrate knowledge from various sources, including entire websites.

Best used for

Ideal for businesses and customer support teams who need to provide instant answers to customer queries, reduce incoming support tickets, and accelerate response times. Especially valuable for organizations looking to leverage AI to handle a high volume of support interactions efficiently while maintaining quality.

Common actions

automate customer support

reduce support tickets

draft customer replies

provide instant answers

train AI chatbot

Capabilities

Key features

AIChatbot
ResponseAssistant
Auto-draft responses
Anti-hallucination guarantee
Unlimited training pages
Customizable chatbot appearance
Multi-step AI process

Target Audience

customer support managerssmall business ownerse-commerce businessessaas companies

Integrations

helpscout

Pricing & Plans

Paid · Enterprise

Not publicly disclosed. Check resolve247.ai for current pricing.

FAQs

Does Resolve247 offer a free plan?

No, Resolve247 does not offer a free plan. However, it provides a generous 30-day free trial that does not require payment details to get started. This allows users to fully test the chatbot's capabilities before committing to a paid subscription.

What AI models does Resolve247 use for its chatbots?

Resolve247 utilizes industry-leading AI models from OpenAI, specifically GPT-4o and GPT-3.5-turbo. The latest GPT-4o is used as standard, ensuring powerful and highly accurate responses for customer support interactions.

How is an 'AI message' measured for pricing purposes?

An AI message is counted as one message from the AI to the user. Resolve247's pricing is based on this clear metric, avoiding token-based charges or counting both human and AI responses as separate messages, which simplifies cost understanding for users.

Can I customize the appearance of the chatbot?

Yes, Resolve247 allows you to customize the appearance and color scheme of your chatbot. This can be done on the Customizations page to ensure the chatbot seamlessly matches your brand's aesthetic and website design.

How long does it take to train the chatbot?

Training times are very fast; a single webpage can be trained in as little as 4 seconds. For larger datasets, 100 URLs take approximately 4 minutes, and 1,000 URLs take about 33 minutes, making setup quick and efficient.

Trending

Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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Also listed in

This tool also appears in

AI Agents & Automation › Chatbots & Conversational AI

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