Responsly

Responsly is an experience management platform that helps businesses collect and analyze customer, employee, and product feedback. It features a powerful survey maker and AI survey generator to streamline data collection and improve satisfaction.

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At a glance

Pricing

Freemium · Enterprise

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Responsly?

Responsly is a comprehensive experience management platform designed to help businesses understand and improve customer, employee, and product experiences. It offers a super-powerful survey maker, form builder, quiz maker, and test maker, enabling users to gather feedback efficiently. The platform supports various survey distribution methods, including email, website embeds, direct links, in-app, WhatsApp, and SMS surveys. Key features include AI-powered analytics, advanced tools for sentiment analysis, and custom process integrations. Responsly helps measure critical metrics like CSAT, CES, NPS, NSS, eNPS, and PMF. It also provides solutions for HR processes, 360-degree reviews, and product feedback, making it a versatile tool for enhancing overall business performance and user satisfaction.

Best used for

Ideal for product managers, marketers, and HR professionals who need to gather comprehensive feedback, analyze sentiment, and improve overall experience. Especially valuable for businesses looking to measure CSAT, NPS, and CES, streamline HR processes, and make data-driven product decisions.

Common actions

create surveys

collect feedback

analyze customer satisfaction

measure employee engagement

understand user experience

Capabilities

Key features

AI Survey Generator
Multi-channel survey distribution
Customer Experience Platform
Employee Experience Platform
Product Experience Platform
Sentiment analysis
360-degree review

Target Audience

product managermarketer

Integrations

slacknotionhubspotmailchimpgoogle-sheetszapiergoogle-analyticsgoogle-tag-manager+ 6 more

Pricing & Plans

Freemium · Enterprise

Not publicly disclosed. Check responsly.com for current pricing.

FAQs

What is the difference between Core plans and Experience solutions?

Core plans offer essential features for creating and managing forms, surveys, and quizzes. Experience solutions include all Core plan features plus powerful marketing intelligence, AI-powered analytics, advanced tools, and custom process integrations designed for scaling personalized marketing and driving revenue growth.

How does the response limit work across different plans?

Each plan has a set number of responses per month. If you reach this limit, you cannot collect new responses until the next billing cycle. Upgrading to a higher plan increases the limit, and custom solutions are available for volumes exceeding 10,000 responses per month.

Does Responsly offer discounts for non-profit organizations?

Yes, Responsly does offer discounts for NGOs. Interested organizations are encouraged to get in touch with the Responsly team directly to inquire about eligibility and specific discount options available.

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Subcategories trending in Customer Support & CX

AI Chatbots Voice & Call Center Email & Chat Support Community Management Customer Success Multilingual Support

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Also listed in

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Marketing & Growth › Analytics & Attribution Data & Analytics › Data Cleaning & Prep Data & Analytics › Market Research Productivity & Business › Meetings & Communication Productivity & Business › Team Collaboration

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