Ribbo AI

Ribbo AI is a Customer Support & CX tool that automates customer support with an AI chatbot trained on your business data. It offers multilingual support and live operator handoff for seamless service.

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At a glance

Pricing

Freemium · Paid

Free tier

Yes

API

Skill level

Non-technical

About

What is Ribbo AI?

Ribbo AI is an AI customer support chatbot platform designed to automate 40-70% of customer inquiries. It trains intelligent AI agents on your specific business data, including website content, documentation, and chat logs, to provide accurate and customized support. Key features include the ability to fine-tune AI responses, embed the chatbot as a floating bubble or full-size widget on your website, and customize its design and tone to match your brand. Ribbo AI also supports over 95 languages and allows for seamless handoff from the AI bot to a live operator, preserving full conversation context. It aims to reduce support workload and improve customer satisfaction for businesses globally.

Best used for

Ideal for businesses who need to automate routine customer inquiries, provide 24/7 support, and reduce their support team's workload. Especially valuable for companies looking to offer multilingual customer service and maintain brand consistency through customizable AI agents.

Common actions

automate customer service

train AI chatbot

integrate chatbot

manage customer inquiries

Customer SupportintegrationbusinessChatGPTMultilingual supportE-commerceAI chatbotscustomizationai

Capabilities

Key features

AI customer support chatbot
Custom AI training
Multi-language support
Live operator handoff
Website integration
Analytics and reporting

Target Audience

professional

Integrations

Not yet documented

Pricing & Plans

Freemium · Paid

Free Plan

FAQs

What types of data can I use to train my Ribbo AI chatbot?

You can upload various text documents such as PDF, DOCX, TXT, HTML, CSV, XLS, PPTX, EPUB, and XML files. Additionally, you can pull data directly from your website or blog to train the AI model, ensuring it's well-versed in your specific business information.

What LLM models are available for use with Ribbo AI?

Currently, Ribbo AI allows you to choose between GPT-3.5 and GPT-4 models for your chatbot. The platform is actively working on expanding its offerings to include more Large Language Models in the future, providing more flexibility for users.

Can I customize the chatbot's behavior to prevent negative impacts on my company's reputation?

Yes, Ribbo AI is designed with safeguards to prevent scenarios that might damage your company's reputation. You can further customize the model's boundaries and establish specific restrictions to ensure the chatbot operates within your desired parameters and maintains a positive brand image.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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