Run2AI

Run2AI is an AI healthcare solution that automates virtual reception for medical centers. It handles calls, bookings, and patient management 24/7, integrating with existing healthcare management systems.

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At a glance

Pricing

Paid

Free tier

API

Skill level

Non-technical

About

What is Run2AI?

Run2AI offers an AI-powered Virtual Reception service specifically designed for healthcare facilities. This solution automates patient reception tasks, including managing phone calls, scheduling appointments, and handling modifications or cancellations, operating 24/7. It seamlessly integrates with popular healthcare management systems like Doctolib, Vettore, Bollino IT, Gipo, and Medinformatica, as well as traditional and VoIP telephone systems. Run2AI aims to enhance efficiency by eliminating phone queues and busy signals, ensuring no patient request is missed. The platform also features a comprehensive control panel for monitoring conversations, managing call-me-back requests, and customizing the AI's voice and content, all while adhering to GDPR and EU AI Act regulations.

Best used for

Ideal for medical centers, clinics, and individual practitioners who need to automate patient reception, manage appointments efficiently, and provide 24/7 support. Especially valuable for reducing administrative burden and improving patient access to services.

Common actions

automate patient reception

manage appointments

handle patient inquiries

integrate with EHR

reduce call volume

Capabilities

Key features

24/7 call management
Automated appointment booking
Healthcare system integration
Web and WhatsApp chat
Intelligent call escalation
Customizable AI voice
GDPR compliant

Target Audience

doctortherapist

Integrations

doctolibvettorebollino-itgipomedinformatica

Pricing & Plans

Paid

Not publicly disclosed. Check run2.ai for current pricing.

FAQs

What is the starting cost for Run2AI's Virtual Reception?

The Virtual Reception service starts from 207 euros per month for an annual commitment, which includes 500 free minutes of conversation. Additional one-time installation costs may apply for specific integrations or custom flows.

Can Run2AI integrate with my existing healthcare management system?

Yes, Run2AI is designed to integrate with common healthcare management systems such as Doctolib, Vettore Medical, Bollino IT, Multimedia, DBMedica, and Medinformatica, allowing real-time consultation of availabilities.

How does Run2AI handle emergencies or complex patient requests?

Run2AI includes a safety mechanism to ensure human intervention. The AI recognizes emergencies or complex requests and can transfer the call to an operator or use a Call-Me-Back function, ensuring no request is lost.

Is the Virtual Reception customizable?

Yes, the Virtual Reception can be customized through a control panel. Users can upload content databases, modify the AI's voice, tone, and welcome message, and adapt settings for different clinic locations in real-time.

How quickly can Run2AI's Virtual Reception be activated?

The activation process is fast, with Run2AI supporting every phase from database structuring to full deployment. They start with a dedicated test number and offer gradual activation options, such as night-only or full 24/7 coverage.

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