Sensay

Sensay is an AI offboarding platform that captures and retains critical employee knowledge. It interviews departing staff and organizes their expertise into an AI chat assistant for the team, preventing knowledge loss.

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At a glance

Pricing

Paid · Custom

Free tier

API

Skill level

Non-technical

About

What is Sensay?

Sensay is an innovative AI-powered offboarding platform designed to prevent the loss of critical organizational knowledge when employees depart. It utilizes an AI interviewer, Sophia, to conduct intelligent interviews with departing staff, capturing their role nuances and tacit knowledge. This information is then organized and made accessible through an AI chat assistant, allowing remaining team members to query the knowledge anytime via Slack, Teams, or web. Sensay aims to streamline offboarding, accelerate new hire onboarding by providing interactive Q&A with predecessor's knowledge, and significantly reduce the annual cost of knowledge loss and time spent searching for information. The platform emphasizes privacy with AES-256 encryption, TLS encryption, and strict role-based access controls.

Best used for

Ideal for HR professionals and team leads who need to prevent critical knowledge loss when employees leave, accelerate new hire onboarding, and provide instant access to organizational expertise. Especially valuable for companies seeking to institutionalize tacit knowledge and reduce the financial impact of employee turnover.

Common actions

capture knowledge

retain expertise

onboard employees

create knowledge base

automate offboarding

AI chatbots

Capabilities

Key features

AI-led interview sessions
Document integration
Secure knowledge storage
Conversational search
Full admin control
Slack integration
Teams integration

Target Audience

professional

Integrations

slackmicrosoft-teams

Pricing & Plans

Paid · Custom

Freemium

FAQs

How does Sensay capture knowledge from departing employees?

Sensay uses an AI interviewer named Sophia to conduct intelligent, voice-based interviews with departing employees. Sophia captures role-specific nuances and tacit knowledge, which is then organized and made accessible to the team.

What is the pricing structure for Sensay?

Sensay offers a straightforward pricing model at $500 per knowledge base per year. This includes AI-led interviews, document integration, secure storage, conversational search, and full admin control. Custom plans are available for larger organizations or specific needs.

How can teams access the knowledge captured by Sensay?

Teams can access the captured knowledge instantly through an AI chat assistant. This assistant is integrated with platforms like Slack and Microsoft Teams, allowing users to query information directly or generate custom documents on demand.

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