Sleak.Chat

Sleak.chat is a Customer Support & CX tool that allows businesses to build and deploy AI chat agents for websites and webshops. It helps automate customer inquiries, generate leads, and optimize conversions.

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At a glance

Pricing

Freemium · Paid · Enterprise

Free tier

Yes

API

Yes

Skill level

Mixed

About

What is Sleak.chat?

Sleak.chat is a Dutch-made AI chat agent builder designed to enhance customer experience and boost sales for websites and webshops. Users can easily train AI agents on their business data, including PDFs, CSVs, APIs, and website content, and customize their tone of voice. The platform features an inbox for live chat and human handoff, allowing employees to intervene when needed. Sleak.chat also offers AI actions and integrations with CRM, CMS, and ticketing software, enabling autonomous tasks like order status lookups or appointment scheduling. It aims to automate up to 92% of customer questions, reduce support workload, and improve lead generation and conversion rates.

Best used for

Ideal for e-commerce businesses and customer-focused companies who need to automate customer support, generate leads from website visitors, and improve overall website conversion rates. Especially valuable for those looking to integrate AI agents with existing CRM or ticketing systems and provide real-time, personalized customer interactions.

Common actions

build AI chatbot

automate customer support

generate leads

integrate AI agent

optimize website conversion

Capabilities

Key features

AI agent builder
Inbox & live chat
AI actions & integrations
Human handoff
Website scrape training
PDF/CSV data training
Multi-language support

Target Audience

customer support managerse-commerce business ownersmarketing managersweb developers

Integrations

shopifywoocommercelightspeedmagentochannablesendcloudpicqerwhatsapp+ 2 more

Pricing & Plans

Freemium · Paid · Enterprise

Not publicly disclosed. Check sleak.chat for current pricing.

FAQs

What data sources can I use to train my Sleak AI agent?

You can train your Sleak AI agent using various data sources including website scrapes (up to 200 pages on the Start plan, unlimited on Grow), knowledge base configurations, PDF files, CSV files, and XML feeds (like Channable). API integrations are also available for advanced data feeding.

Does Sleak.chat offer a free trial or free plan?

Yes, Sleak.chat offers a 14-day free trial for its AI website agent without requiring payment details. There is also a free option to receive a custom AI chat widget trained on your website, delivered within one business day.

How does the human handoff feature work with Sleak.chat?

If the AI agent cannot resolve a customer query, it can automatically involve a human employee. The agent notifies the employee, keeps the visitor updated, and allows the employee to take over the conversation directly within the Sleak inbox, ensuring seamless support.

What is the pricing structure for Sleak.chat?

Sleak.chat offers a freemium model with paid plans: Start (€59/month), Grow (€99/month), and Scale (€199/month), billed annually. Monthly options are also available at a higher price. An Enterprise plan is offered for larger organizations with custom contracts and SLAs. All plans include 300 conversations per month, with additional conversations charged at €0.09 each.

Can Sleak.chat agents perform actions in external systems?

Yes, Sleak.chat agents can perform 'AI actions' by integrating with external systems via API. This allows the AI to autonomously retrieve information or execute actions, such as checking order statuses, stock levels, or scheduling appointments, directly within your CRM or other software.

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Subcategories trending in Customer Support & CX

Voice & Call Center Email & Chat Support Customer Feedback Community Management Customer Success Multilingual Support

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