Shypd.aiThe largest open index of AI toolsPuzzel (formerly SupWiz) is an AI-native Customer Experience (CX) ecosystem that helps agents deliver faster and more human service at scale. It offers AI solutions like conversational intelligence, virtual agents, and real-time agent assistance.
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Puzzel, formerly SupWiz, provides an AI-native Customer Experience (CX) ecosystem designed to empower agents and delight customers. The platform integrates AI solutions such as conversational intelligence for smarter interactions, virtual agents to handle FAQs and repetitive tasks, and Co-Pilot for real-time agent support. It also includes operational excellence tools like Knowledge Management, Case Management, and Workforce Management. Puzzel aims to reduce manual work, support agents in real time, and unify systems without complexity, offering a modular and future-ready solution trusted by customer experience leaders across Europe. The platform emphasizes a human-plus-AI approach, focusing on practical, proven solutions that enhance service delivery and agent confidence.
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Likely Not Free
Not publicly disclosed. Check supwiz.com for current pricing.
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