Shypd.aiThe largest open index of AI toolsSweepr Technologies is a customer support & CX tool that provides carrier-class AI for digital customer care. It orchestrates intelligent journeys across app, web, chat, and IVR channels for telcos.
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About
Sweepr Technologies offers an AI-powered platform specifically designed for Communication Service Providers to enhance digital customer care. The platform unifies care orchestration across various digital channels including app, web, chat, and IVR, ensuring a seamless subscriber experience. Sweepr utilizes a hybrid agentic engine that combines AI flexibility with carrier-grade reliability, allowing for real-time adaptation to unpredictable subscriber needs and rapid deployment of new intents. It addresses common telco challenges like disconnected systems, rigid support solutions, and the risks of generic AI by providing omni-channel authoring, agentic speed, and hybrid reliability with telco-grounded heuristics and full observability. The platform supports various service journeys such as internet/TV/smart home troubleshooting, billing & account support, onboarding & activation, outage management, and retention & win-back.
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Pricing & Plans
Likely Not Free
Not publicly disclosed. Check sweepr.com for current pricing.
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